At S&W, we help our clients thrive by simplifying the complex, illuminating new paths, and shaping solutions that make a difference. As one of the UK's top 10 fastest-growing accountancy firms, we have been a trusted partner since 1881--helping businesses and individuals meet challenges and seize opportunities across generations.
Built on expertise and driven by ambition, we provide a comprehensive range of services, including tax and accountancy, advisory and assurance, corporate finance, and restructuring. We are defined by our purpose--to help navigate challenges, unlock potential, and achieve the extraordinary.
To provide high volume calling for the Group Credit Control function including chasing outstanding debts, liaison with Partners and bespoke reporting.
As a Credit Controller, your responsibilities will include among others,
Provide a high-volume client credit control service, primarily using telephone calls to contact and secure payment promises from clients
Daily Review of all payment promises, prompt following up of any broken arrangements
Monthly visits to regional office locations for one-to-one reviews with local Partners/Head of Office to ensure appropriate credit control activity and co-ordination of action
Comprehensive credit control of own portfolio to ensure all overdue debtors are appropriately followed up each month
Raise, record and follow up on all client disputes on own debtor portfolio, escalating overdue resolutions to Head of Business/Line Management as appropriate
Recommend appropriate Bad Debt Provision requirements to Line Manager
Provide comprehensive reporting on own portfolio of debtors, regarding payment promises, client query status and "Partner Resolving" situations to Line and Operational management
Preparing submissions to external lawyers/collection agency for enforcement
Qualifications
To be successful in this role, you should have
Previous Credit Control experience within a Professional Services firm
Experience dealing with a high volume environment of up to 1,000 client portfolios
Thorough working knowledge of MS Word and Excel
High level of attention to detail
Must be proactive with an ability to thrive in a fast paced environment
Must be efficient, well organised and target driven
Desired:
Strong academic record, educated to A level or equivalent
ICM or similar professional Credit Management qualification desirable
Experience of working with clients based in Ireland would be advantageous
Additional Information
As a colleague here at S&W you will have access to benefits that include
Competitive salary
Private medical insurance
Life assurance
Pension contribution
Hybrid working model (role dependent)
Generous holiday package
Option to purchase additional holiday
Shared parental leave
Cycle to work scheme
Season ticket loan
Eye care support
We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At S&W we have a wide range of highly active employee resource groups and we're delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workplace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment.
We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know.
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