Job Description

Vacancy Name

Credit Controller

Vacancy No

VN119

Employment Type

Permanent - Full time

Division

TRC

Area

Finance

Regulated Role

N/A

Line Manager Responsibilities

No

Location

London

Workplace

Hybrid

About the Role

We are seeking a proactive Credit Controller to join our Finance team in London (full-time). Reporting to the Financial Controller, you will manage debtor positions, ensure timely collection of premiums and receivables, maintain accurate records, and support the wider Finance team. This is a great opportunity to develop your credit control career in a collaborative, member-focused environment within the marine and professional indemnity mutual insurance sector.


You will join a wider Finance Operations team of 14 and collaborate closely with 3 other Credit Controllers to support the smooth functioning of the department.

Your Responsibilities

Debt Monitoring & Recovery: Review ageing reports, identify and chase overdue accounts, escalate problematic debts to the Underwriting team, and report on bad and doubtful debts. Statement & Communication Management: Send Member and debtor statements, handle queries, liaise with brokers, and maintain positive internal and external relationships. Cash Posting & Reconciliation: Post incoming funds promptly, allocate cash accurately, review and clear unallocated items, and reconcile receivables. Brokerage & Payments: Liaise with brokers and prepare/process brokerage payments. Reporting & Analysis: Produce and circulate debt-related reports and support the Finance team with ad-hoc projects and analysis. Team Support: Collaborate closely with other Credit Controllers and the wider Finance and Underwriting teams, providing cover where needed.

The responsibilities listed are not exhaustive and may be subject to change.

About You

Knowledge/Experience

A minimum of 2 years of solid experience in credit control, accounts receivable, or billing. Experience within financial or professional services is desirable. Familiarity with accounting systems is advantageous (Oracle). Qualifications/Education Minimum education of A-Level or equivalent

Skills

Proficiency in Microsoft Office, with strong Excel skills at an intermediate level (including pivot tables and formulae)

Competencies

Attention to Detail: Ability to complete tasks with a high level of accuracy. Communication and Interpersonal Skills: Demonstrates the ability to quickly process information, identify key issues, and communicate effectively both in writing and verbally. Problem-Solving: Shows initiative in addressing challenges and implementing effective solutions. Resilience: Capable of maintaining focus and performance in a dynamic environment

About Us

Tindall Riley manages three insurance businesses.

The Britannia Group

(

Britannia P&I

), a mutual club that provides protection and indemnity ('P&I') insurance and freight, demurrage and defence ('FD&D') cover to shipowners and charterers around the world.

The Griffin Insurance Association Limited (Griffin),

an insurance mutual that provides professional indemnity insurance to broking firms and MGAs around the world.

The Wren Insurance Association Limited (Wren),

an insurance mutual that provides professional indemnity insurance to architectural practices operating in the UK and overseas. Today, we employ over 300 people globally across 9 offices and have a shared commitment to providing exceptional insurance services for our Members worldwide.


At Tindall Riley, our culture is defined by our

core values

:

We think mutual:

Our primary focus is serving our member's needs and we are committed to providing the best service.

We are one team

: We collaborate across associations, teams, and geographies to deliver on our shared mission.

We take ownership

: We each contribute with pride, initiative, and accountability--bringing energy and focus to our work.

We communicate respectfully

: We listen, share openly, and value diverse views, fostering a culture of trust and transparency.

We embrace the future

: We're open minded, adaptive to change, and curious about new technologies and ways of working.

We can offer you a competitive salary and a varied benefits package. We have a hybrid working policy, three days from the office and two days from home. We are proud of our friendly workplace culture, where we offer ample opportunities to socialise and connect with each other.



We are committed to the equal treatment of all current and prospective employees. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Tindall Riley.



To find out more visit our websites: tindallriley.co.uk, britanniapandi.com, griffin-insurance.co.uk, wrenmutual.co.uk