Job Description

Overview

We are seeking a detail-oriented and proactive Credit Controller to join our team. The ideal candidate will have strong communication skills and be proficient in a credit control role, including administration, and I.T. Skills.

Duties

Managing and chasing rent arrears, which is a key part of this role. Starting legal proceedings, working with Solicitors and completing Claims online on behalf of the landlord Managing and responding to emails Monthly payment runs to landlords & contractors Bank account management and reconciliation Deposit Reconciliation Contract and let sheet auditing Completing reports as and when required for landlords and management Branch/landlord support, including regular meetings with the branch Work closely with all departments across the business to resolve issues Meet KPI's set by Client Accounts Manager General accounts and administration support to the Client Accounts Manager & Financial Director

Requirements

Experience in Credit Control, taking a proactive role in managing and collecting rent arrears

Strong administration and organisational skills: being organised in a way that is easy for others to read and having a

methodical and logical approach to all tasks.

Technical skills: Proficient in using various software systems including Microsoft Packages, i.e. Excel,

Word, Excel, Google Sheets and using a Mac

Communication skills: Confident in making calls and managing difficult situations.

Being able to communicate and collaborate with all internal and external

stakeholders and having good interpersonal skills.

Self-motivated and able to work on own initiative

Ability to prioritise workload, work to deadlines, and adapt

Attention to detail: being accurate and having a high level of accuracy.

Some travel included - visiting tenants in their property

Flexibility within a working role as there will be some weekend work during busy periods, especially the summer period.

Qualifications/Experience

- Business Administration
- Proven experience in a credit control role

- Customer Service experience
- Strong I.T. skills, using Google Sheets is a must. Using a Mac is desirable
- Ability to effectively manage key accounts
- Experience of working in a busy office

Job Type: Full-time

Pay: 26,000.00-28,000.00 per year

Benefits:

Company events Company pension Free parking
Schedule:

Monday to Friday
Education:

Certificate of Higher Education (preferred)
Experience:

Administrative: 3 years (required) Microsoft Excel: 2 years (required) Credit Control: 2 years (required)
Work Location: In person

Application deadline: 18/07/2025
Reference ID: Loc8Accounts