Job Description

Job Overview

We are seeking a diligent and detail-oriented Credit Controller to join our finance team. The successful candidate will be responsible for managing customer accounts, ensuring timely payments, and maintaining positive client relationships. This role requires excellent communication skills, strong analysis capabilities, and proficiency ideally with Bevica. The ideal applicant will have experience in financial services or related fields and possess a professional phone etiquette to effectively handle client interactions.

Duties

Looking after own ledger of customers, credit checking orders and manging and monitoring collections Liaise with account managers regarding customers Providing cover where needed to open new accounts and sending welcome information to new customers Reconciliation of customer accounts Customer database maintenance Monitor and adjust credit limits for existing customers to ensure we are providing appropriate levels of credit To liaise with customers concerning delinquent balances and follow up where necessary Follow company policies regarding the issue of credit and collection of debt Ensure any potential bad debts are flagged to the Credit Control Manager as soon as they become apparent Liaise with the internal departments where necessary regarding customer queries and raise credits accordingly Cover of direct debit system administration Ad hoc tasks relating to credit control where required

Experience

2 years' experience in a similar role Sales ledger experience is desirable Maths GCSE Grade 4 or C or above Maths A levels and or AAT are desirable, but the successful candidate must be numerate Excellent communication skills both written and verbal Good telephone manner Able to negotiate and confident holding difficult conversations Competent using MS office especially excel Microsoft Business Central or Navision experience is desirable but not essential Credit Control experience (preferably in a B2B environment)

Skills

Strong administrative skills Numeracy Commercial awareness Computer literate Common sense and resilience Continuously challenge the methods of working to improve efficiency and accuracy
This role offers an excellent opportunity for individuals looking to develop their career within finance, offering a dynamic environment where organisational skills and financial acumen are highly valued.

Job Type: Full-time

Pay: 32,000.00-35,000.00 per year

Benefits:

Company pension Cycle to work scheme Employee discount Free parking On-site parking Work from home
Work Location: Hybrid remote in Luton LU1 3LU