Job Description

DB Couriers

Part time - 15 hours per week

13 per hour

A courier company based in Gorton, offering seamless same-day, palletised and final-mile deliveries. We are looking for a highly efficient and dynamic credit controller to join our company on a part time basis.

Apply now and be part of our exciting journey!

Role Description:

As a credit controller, you will administer the credit control function, ensuring all outstanding debts are collected on time. You will be critical in managing our credit and collections processes, ensuring timely payment collection and minimising credit risks. This also includes setting targets and KPIs and implementing relevant policies and procedures. You will also contribute to maintaining a healthy cash flow and optimising our financial performance.

Key responsibilities include;

Monitor and manage the credit control processes, ensuring adherence to company policies and procedures. Evaluate and assess the creditworthiness of new and existing customers through financial analysis, credit checks and payment history review. Set appropriate credit limits for customers based on risk assessment and maintain accurate credit files and records. Monitor customer accounts to ensure timely payments and address any payment delays or discrepancies promptly. Engage with customers to establish payment plans, negotiate payment terms and resolve billing inquiries or disputes. Develop and implement strategies to minimise late or non-payment by customers, including initiating collection actions and negotiating payment plans. Generate regular reports on accounts receivable, collections and credit risk to management, highlighting areas of concern or improvement opportunities. Stay updated on industry trends and best practices related to credit control and propose process enhancements or system improvements when necessary. Maintain strong relationships with customers, providing excellent customer service and addressing their queries or concerns related to credit matters.

Competencies:

- Attention to detail
- Decision-making ability
- Good organisational skills
- Good communication skills (verbal and written)
- Ability to use Excel, Word and Outlook
- Professional telephone manner (particularly with challenging clients

Qualifications:

- Educated to a good standard in Maths and English
- Industry-related qualifications as agreed with line manager

Benefits:

Pension
Free Parking

Bonus Scheme

Job Types: Part-time, Permanent

Pay: 13.00 per hour

Expected hours: 15 per week

Benefits:

On-site parking
Schedule:

Monday to Friday
Experience:

Customer service: 2 years (preferred)
Work Location: In person