Job Description

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Credit Controller

About the Job

Joining our Credit & Finance team means becoming part of a collaborative, high-performing environment that thrives on attention to detail, teamwork, and a solutions-driven mindset. You'll work closely with Sales, Customer Services, and the Credit Resolution Team to ensure timely collections and strong customer relationships, all while supporting the broader goals of financial health and operational excellence.

What you can expect to be getting up to as a Credit Controller

Proactively manage collections in line with the Company Credit Policy to minimize outstanding debts and queries. Liaise with internal teams (Sales, Customer Services, and the Credit Resolution Team) to resolve invoice disputes or payment delays. Build and maintain strong relationships with customers to support on-time payments and resolve issues diplomatically. Monitor aged debt and prepare regular reports for management, highlighting high-risk accounts or trends. Support the Credit Manager with escalated queries, complaints, and reporting. Contribute to continuous improvement by identifying opportunities to streamline processes. Process and reconcile customer payments accurately, ensuring alignment with ledger balances. Investigate and resolve unallocated cash, debit/credit notes, and payment discrepancies. Assist with month-end closing activities, providing financial insight into outstanding debts. Ensure customer records are accurate and up to date in ERP/CRM systems. Collaborate with the wider finance team to support forecasting, cashflow analysis, and budgeting insights. Stay informed of credit risk and support credit limit reviews and credit checks for new customers.

To set you up for success, we are looking for the following skills and experience:

Proven experience in Credit Control or a similar Finance role, with a track record of effective debt management. High attention to detail and accuracy, with strong organisational skills. Comfortable working in a fast-paced environment while maintaining professionalism. Strong Excel and general Microsoft Office skills. Excellent communication skills--written, verbal, and interpersonal. A process-driven mindset with a proactive approach to problem-solving.

Make an application to join the team!

None of this is achievable without great people, with a complete customer focus.


Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer an excellent base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning.

About Ingram Micro

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.

Through Ingram Micro Xvantage(TM), our AI-powered digital platform, we offer what we believe to be the industry's first business-to- consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post- sales professional support.


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