Job Description

Company Description

Join the UK's leading independent provider of voice, connectivity, mobile, phone systems and cloud services we keep Britain working.


We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition - so there's always an exciting new opportunity to support UK businesses on the horizon.

Location: Nelson

Salary: 23,809.50 per annum (Opportunity to earn an additional 100 if team achieve targets)

Hours of Work: Monday - Friday 08:30/9:00 - 17:00/17:30 (37.5 hours)

We are seeking a Credit Controller to join a well-established and dynamic Credit team.


As a Credit Controller you will be part of a very successful and motivated team. Your key objectives will be to deliver against cash collection, aged debt reduction and improve external debt collection; whilst maintaining high customer service standards.

Why Choose Us?

?

Monday to Friday schedule

- No weekend shifts.

?

A fun, energetic team environment

with full training and ongoing support.

?

Clear career progression opportunities

within Daisy.

?

Make a real impact

by helping small businesses grow with our tailored solutions.

What You'll Be Doing:

As a

Credit Controller

, you'll be:

Actively chase overdue Customer Accounts via letter and telephone. Liaise and work with Account Managers where required, to assist in the collection of debt. Promote Direct Debit conversion on all calls. Ensure that all customer queries are resolved in a timely manner. Work effectively with other departments and sites to ensure highest levels of Customer Service are given at all times. Ensure Cash Generation into the business is maximised each month. Ensure Aged Debt is minimised each month. Ensure outbound call activity is maximised. Participate in Team Meetings. Promote excellent Customer Service at all times. Ability to handle multiple tasks and prioritise workload in a target driven environment.

Qualifications

What We're Looking For

? Excellent written, verbal and numerical skills


? Working knowledge of Microsoft Excel


? Pro-active attitude to account management


? Excellent follow-up skills and a positive attitude at all times


? Must be able to work on own initiative and also part of a team, in a dynamic and fast paced environment


? A high energy level with creative problem solving abilities

Additional Information

What Are the Benefits of Working at Daisy?

Our ethos is simple:

the more you put in, the more you get out.

Here's what we offer:

25 days holiday

+ bank holidays, with an extra day for each year of service (up to 30 days!)

An extra day off

on your birthday or if you're getting married

500 referral bonus

- bring great people, get rewarded!

Professional development

- training and support to help you grow

Eye care vouchers

and

discounted Medicash membership

for healthcare savings

Sim deals

for you and your family/friends

Exclusive discounts and savings

at over 1,200 retailers

Ready to Take Your Finance Career to the Next Level?

If you're driven by delivering excellent customer service, confident in managing customer accounts, and motivated by achieving cash collection targets while working collaboratively within a supportive finance team at Daisy, we'd love to hear from you.

Apply today and help support the financial performance and customer experience at Daisy Communications.

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