Job Description

Posturite Ltd are a leading provider of ergonomic solutions in the workplace helping thousands of clients improve the health, happiness and productivity of their employees through a range of solutions.

The Role:

Posturite have developed long-standing relationships with many FTSE client and government bodies as the leading UK provider of ergonomic services. With a turnover in excess of 40m there is a need to engage with these clients regarding unpaid invoices due to client oversight or errors on the invoices raised. As the business has been growing we are looking to expand our team to add resource, joining a team of 5 Credit Control Assistants to chase debt owed and solve any invoice queries.

Key Responsibilities:

Call companies to make them aware of the outstanding debt & chase for payment Take phone calls for credit control queries Resolve any hardcopy queries that come in via post Efficiently rectify any possible duplications by liaising with customer services to keep duplications down to a minimum & investigating efficiently Sending copy invoices as requested Amending invoices that may detail the incorrect information Sending out statements at the beginning of each month Maintain monthly meetings with Sales Account Managers to keep good communication to gain an understanding of the account/overdue invoices ensure the correct debt collection letters are sent out. To ensure the payments are input and reconciled daily on to the company accounting system, Microsoft Navision, by obtaining details & ensuring the figures match our daily banking report Allocate payments to the correct and appropriate accounts Follow policies and procedures consistently and diligently, reporting any breach to your team leader

What you'll bring:

A team player focused on providing the best outcomes for all clients Close attention to detail Accurate and fast keyboard skills Excellent verbal and written communication skills Methodical approach resulting in minimal errors Strong organisation skills Ability to use own Initiative Excellent time management skills 6ekly management tasks A desire to provide a quick resolution to any outstanding issues An upbeat attitude and a positive outlook

Technical Experience:

Highly Competent in using Microsoft Office 365 Previous experience of working within a credit control environment Strong Excel and analytical skills Knowledge of Credit Hound of similar system Experience of chasing for debit on email and over the phone Ability to operate between different systems. A Team Player focused on providing the best outcomes for both internal and external clients. Close attention to detail. Excellent verbal and written communication skills
This is a full time in office role, Hybrid options after 6 months probation then 3 days in the office 2 days from home.

Job Types: Full-time, Permanent

Pay: 24,960.00 per year

Benefits:

Company events Company pension Cycle to work scheme Free parking Health & wellbeing programme Life insurance On-site parking Paid volunteer time Private medical insurance
Schedule:

Monday to Friday
Ability to commute/relocate:

Polegate BN26 6SZ: reliably commute or plan to relocate before starting work (required)
Experience:

credit control: 2 years (required)
Work Location: In person

Reference ID: Credit Control