Job Description

Negotiate payment plans, follow up failed promises to pay and resolve disputes Allocation of receipts in an accurate and timely manner Reviewing and understanding client ledgers Dealing with clients and internal queries relating to bills and client ledgers Liaising with solicitors and fee earners on a regular basis regarding aged debt positions
Reconciliation of customer accounts

Prepare overdue debts for legal action

To establish and maintain key relationships with Clients - the ability to manage aged debt whilst upholding client goodwill is critical Prompt resolution of client invoice queries, liaising with both Fee Earners and Clients to resolve
To provide detailed analysis of outstanding debt to Clients and Fee Earners as required

To review processes and to identify any potential improvements in processes.

Key Skills & Attributes

Strong communication skills with the ability to liaise with individuals at all levels A confident telephone manner and excellent written communication skills Empathetic but tenacious, with the ability to build relationships to ensure debts are resolved quickly and efficiently Ability to understand and manage credit control processes The ability to work in a team and individually with self-motivation Good attention to detail with excellent organisational skills The ability to work under pressure and to deadlines in a fast paced, challenging and result driven environment Knowledge of Microsoft Office packages including Excel
Note: Salary is based on FTE (35hours/week) therefore will be calculated Pro Rata based on 25 hours/week

Job Type: Part-time

Pay: Up to 24,000.00 per year

Benefits:

On-site parking
Ability to commute/relocate:

Preston PR1 1NT: reliably commute or plan to relocate before starting work (required)
Experience:

credit control: 1 year (required) accounting: 1 year (preferred)
Work Location: In person