Job Description

Company Overview

BPH Attachments is a leading supplier of high-quality hydraulic excavator attachments with over 40 years of experience in plant hire and attachment sales. Our dedicated team is committed to providing exceptional service, ensuring our customers receive the complete package they need for their projects.

Job Purpose:

As a Credit Controller at BPH you will be responsible for managing and maintaining the company's credit control processes, ensuring timely payment collection from customers, minimising bad debt risk and maintaining a healthy cash flow. You will ensure any queries are dealt with effectively and uphold strong relationships with our customers.

Key Duties:

Manage customer credit accounts

- Create and monitor customer accounts

- Control customer credit limits, set payment terms and monitor credit balances

- Develop and maintain relationships with our customers to maximise customer satisfaction

Invoice and payment processing

- Ensure accurate and prompt invoicing, allocate payments accurately (essential)

- Issue relevant credit notes accurately

- Transfer invoices from CRM system to Sage

Debt Collection

- Identify and pursue overdue accounts, negotiate payment plans and escalate cases to external agencies (such as Money Claim online) when needed

- Strive to get all customers to pay within their payment terms

- Make decisions on withholding orders/putting accounts on stop

Credit Risk Assessment

- Assess customer credit worthiness, assign and adjust credit limits

Reporting and Analysis

- Maintain accurate customer records, debtor's ledger and sales records

- Prepare reports for debt review meetings with Directors

Provide ad-hoc support within other areas of the finance team

Key Competencies:

Previous credit control experience

Previous experience of invoice discounting and debt protection insurance is an advantage

Previous experience in the construction industry is an advantage

Strong attention to detail

Excellent time management skills, ability to prioritise tasks effectively, self-motivated

Excellent communication skills with customers and colleagues

Exceptional problem-solving skills - resolving queries and innovative thinking to obtain payment

Excellent IT skills including MS Office, Sage 50 / 200, CRM (Syrinx)

Knowledge in Money Claim online (legal action) an advantage

Job Types: Full-time, Permanent

Pay: 35,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Company pension On-site parking
Schedule:

Monday to Friday
Work Location: In person