Job Description

Group Credit Controller

Up to 30,000 (depending on experience)

Reading, Berkshire (or any of our offices: Crayford, Basildon, Birmingham, Derby)

Full Time, Permanent | Hybrid / Flexible Working

Are you an experienced Credit Controller with a proactive approach to managing debtors and building strong client relationships?
Do you want to take ownership of the credit control process across a growing, multi-site group?

Due to recent structural changes within the finance function, we are looking for a

Group Credit Controller

to oversee credit management and support cashflow operations across the business. This is a full-time, permanent role offering up to 30,000 per annum (depending on experience) and flexibility to work from any of our offices.

Key Responsibilities:

Take full ownership of the Group's credit control process, ensuring timely debt collection and resolution of outstanding balances. Manage high-volume outbound calls and emails to proactively chase aged debt and identify root causes of payment issues. Prepare and present weekly debtor reports and cashflow forecasts to senior management. Act as the first point of contact for customer invoice queries, collaborating with internal teams to ensure swift resolution. Monitor the Group accounts receivable mailbox and maintain accurate records of communications. Build and maintain strong relationships with customers while upholding company credit policies. Issue monthly customer statements and ensure reconciliations are accurate and timely. Support the Group Finance Manager with ad-hoc finance and reporting tasks. Contribute to continuous improvement across credit control processes and reporting.

The Ideal Candidate:

Proven experience in credit control within an SME or group finance environment. Strong communication, negotiation, and problem-solving skills. High level of attention to detail and accuracy. Confident working independently and as part of a wider finance team. Sound understanding of credit management and accounting principles. Experience using

Xero

,

BigChange

, or

Simpro

(advantageous). Assertive yet professional approach to collections, with the ability to maintain positive customer relationships.

Why Join:

Salary up to 30,000 (depending on experience) Hybrid and flexible working options Choice of office location: Reading, Crayford, Basildon, Birmingham, or Derby Supportive, collaborative team culture Opportunity to make a real impact within a growing Group
Job Types: Full-time, Permanent

Pay: Up to 30,000.00 per year

Benefits:

Company events Company pension Free parking Health & wellbeing programme Life insurance On-site parking Work from home
Work Location: Hybrid remote in Reading RG7 1PQ