Job Description

Salary: 30,000 to 35,000 (depending on experience)
Working Hours: Monday to Friday, 8 AM to 4 PM
Start Date: Immediate
Our client is an independent specialist in building supplies that cover every trade within the industry. They are seeking an experienced Credit Controller to join their team based in Rickmansworth. The ideal candidate will have a minimum of 5 years' experience in credit control and will play a key role in ensuring timely payment of goods and services provided to customers.
Key Responsibilities:

• Credit Assessment: Evaluate the creditworthiness of new and existing customers by analyzing their financial statements, credit reports, and payment histories to mitigate risk.
• Credit Policy Development: Develop and implement effective credit policies and procedures to minimize risk while maintaining healthy sales and cash flow.
• Invoicing: Ensure accurate and timely issuance of invoices to customers, including all necessary details and adherence to company processes.
• Payment Monitoring: Track customer accounts for overdue payments and follow up via phone, email, or letters to secure payments within the agreed terms.
• Dispute Resolution: Collaborate with sales and customer service teams to resolve disputes or discrepancies regarding invoices or payments.
• Cash Flow Management: Manage the company's cash flow by ensuring the timely collection of outstanding debts and minimizing bad debt losses.
• Reporting: Provide management with regular reports on the status of outstanding debts, collection efforts, and any significant credit-related issues.
• Customer Relationship Management: Maintain strong relationships with customers while enforcing credit policies in a diplomatic but firm manner.
• Legal Action: Take legal measures or engage with debt collection agencies when necessary to recover outstanding debts.
• Process Improvement: Continuously seek ways to improve credit management processes, enhancing the overall efficiency and effectiveness of the department.

Key Skills and Attributes:

• Effective Communication: Must have strong communication skills, with the ability to handle difficult conversations in a professional manner.
• Attention to Detail: Accuracy is crucial when managing invoices, payments, and financial records.
• Financial Acumen: Strong understanding of credit management, financial analysis, and risk assessment.
• Diplomatic Approach: Ability to balance enforcing payment terms with maintaining positive client relationships.
• Proficiency in Accounting Software: Familiarity with financial software, as well as relevant regulations and compliance standards.
• Knowledge of Panjabi/Hindi is a bonus as many of our clients are speakers of these languages, which will assist in smooth communication and payment processing.

Please get in touch with the team on 02085497212 or submit your CV using the link below

Skills Required