Job Description

About Canova Clay Limited

At Canova Clay Limited, trading as Hepworth Clay, we believe in building foundations that endure. For over a century, our vitrified clay products have helped shape vital infrastructure - from sewer systems to urban drainage - supporting healthier communities and more resilient cities. Our passion for precision and quality drives us to create solutions that stand the test of time.

Every day, we work with pride, delivering infrastructure that protects groundwater, manages wastewater, and ensures future generations inherit a safer, cleaner environment. We don't just make pipes; we engineer reliability into the systems that life depends on.

Where heritage meets innovation, we build the future. This is what we stand for. How about you?

At Hepworth Clay, we're fired to perfection - just like our products - and we're looking for passionate individuals to join us in shaping a stronger, more sustainable world.

We are seeking a Credit Controller to manage the company's credit policies and overseeing the collection of outstanding payments from clients or customers. This role aims to minimise financial risk by ensuring that customers pay their invoices on time, while maintaining strong relationships with both customers and internal teams.

Requirements of the Credit Controller role are:

Minimum:

Degree in Accounting, Finance or relevant field Strong knowledge of credit control procedures and debt collection techniques Proficiency in accounting software (e.g. SAP) Excellent communication skills for dealing with customers and internal teams Strong negotiation and problem-solving abilities High level of attention to detail and accuracy Ability to work under pressure and meet tight deadlines

Desirable:

Familiarity with legal and regulatory requirements related to debt recovery Experience with credit risk analysis and credit insurance

Responsibilities of the Credit Controller role include:

Monitor customer accounts to ensure that outstanding debts are kept to a minimum. Evaluate the creditworthiness of new and existing customers by reviewing their financial histories, and set appropriate credit limits and terms. Ensure accurate and timely invoicing to customers for goods and services provided. Contact customers to collect overdue payments, including sending reminders and negotiating repayment terms. Handle any billing disputes or discrepancies by working with customers and other departments to resolve issues promptly. Maintain up-to-date reports on accounts receivable, overdue payments, and bad debt provisions. Regularly report to management on the status of collections and credit risk. Ensure that customer accounts are reconciled accurately and in a timely manner, with all payments properly credited. Work closely with sales, customer service, and finance teams to address customer payment issues and assist in maintaining good customer relationships. Identify and escalate accounts that need to be written off as bad debt, following company policies. Ensure compliance with the company's credit policies and procedures, making recommendations for improvements as needed. When necessary, initiate legal proceedings to recover outstanding debts, in accordance with company guidelines and regulations.
Job Types: Full-time, Permanent

Benefits:

Company pension Cycle to work scheme Health & wellbeing programme Life insurance On-site parking Referral programme Work from home
Schedule:

Monday to Friday
Ability to commute/relocate:

Sheffield S36 4HG: reliably commute or plan to relocate before starting work (required)
Application question(s):

What are your salary expectations? What is your current notice period?
Work Location: Hybrid remote in Sheffield S36 4HG

Application deadline: 30/08/2025
Reference ID: 010