to join our finance team and take ownership of outbound collections activity. This is a fast-paced, target-driven role focused on engaging with a
large volume of customers
, typically for
small, recurring balances.
Key Responsibilities:
Proactively manage a large portfolio of customer accounts
Make a high volume of daily outbound calls and emails to chase overdue payments
Maintain accurate records of all communication and follow-up activity
Work with internal teams to resolve customer queries promptly
Identify and escalate accounts requiring further action
Requirements:
Proven experience in a similar credit control or collection's role
Comfortable making a high volume of calls daily
Strong communication and negotiation skills
Ability to stay organised and work efficiently under pressure
Basic Excel skills and experience using finance or CRM systems
Experience with GoCardless, Xero and SumUp preferable
What We Offer:
25,000 annual salary
Supportive and collaborative team environment
Opportunities to shape and improve credit control processes
Immediate start available
This is a great opportunity for someone who thrives in a structured, phone-based credit control role and wants to make a real impact on cashflow performance.
Job Type: Full-time
Pay: 25,000.00 per year
Benefits:
Company pension
On-site parking
Work Location: In person
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