Job Description

Job Summary

We are looking for an experienced Credit Controller to join our busy team at our Tewkesbury Head Office.

This role offers a great opportunity to take ownership of the debt collection process across our diverse client base.

Details

Location: In-office, Tewkesbury Hours: 25 hours per week (ideally 5 hours per day, Monday to Friday but this is open to negotiation) Salary: 24,000 to 28,000 pro rata (DOE)

Main Duties and Responsibilities

Managing the debt of a portfolio of customers for a range of clients Maintaining customer account details ensuring they are up to date Developing a strong relationship with the clients Sending copy documents on request Dealing with customers over the phone and email Handling of customer complaints by obtaining information and offering possible solutions Allocating payments and negotiating payment plans Updating ledgers Reconciliations Sending monthly report to the clients

Experience

2 years+ experience in a similar role Excellent customer service skills Patience and the ability to remain calm Analytical skills and thorough attention to detail The ability to listen and negotiate with customers in a professional manner on behalf of our clients Excellent written and verbal communication Persistence and determination Ability to use different accounting packages for data Ability to work well in a team and independently
If you are a motivated individual with a keen eye for detail and a passion for finance, we encourage you to apply for this exciting opportunity as a Credit Controller.

Job Type: Part-time

Pay: 24,000.00-28,000.00 per year

Benefits:

Health & wellbeing programme
Work authorisation:

United Kingdom (required)
Work Location: In person