We are Wolseley- a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all,
provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Also, did we mention?
In addition to the competitive salary, there are also benefits on tap - including...
Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a
Credit Controller
based in
Warwick
you'll be responsible for:
Outbound calling customers to proactively chase debt, and build relationships with customers
Liaising with internal sales teams to resolve any queries and invoice disputes
Credit limit monitoring and engaging in discussions with customers when the limit has been hit
Keeping a record of account information on our CRM system that is easily accessible to leadership if requested
This is a full-time, permanent hybrid role working 40 hours per week Monday to Friday between 8am - 5pm. You will have the opportunity to join a friendly and welcoming team who enjoy helping each other and sharing knowledge.
And here's what we'd like you to have:
Experience in an office-based customer service role, that involves speaking with customers over the phone
Confidence to make outbound calls to customers and manage some potentially challenging conversations
Organisational skills and the ability to work independently as well as part of a team
To be computer literate and have working knowledge of Microsoft Office (Outlook/Excel/Teams)
Experience working towards targets and KPIs
Credit Control experience is desirable
We look forward to receiving your application!
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