Job Description

Job Summary

We are seeking a diligent and detail-oriented Credit Controller to join our finance team. The successful candidate will be responsible for managing the credit control process, ensuring timely collection of outstanding debts, and maintaining positive relationships with clients.

Responsibilities

Customer Accounts Management

Management of Debt Collection.

Manage Customer returns process

Process customer returns and manage queries to resolution

Process daily invoice runs

Chase outstanding invoices for payment

Cash allocations

Log of Sterling Receipts each week

Ensure payment run does not include payments to overdue customers

Ensure all new accounts are credit checked, and recommending credit limits

Liaison with Commercial teams re overdue Customers

Escalate potential payment issues internally

Management of payment plans with Customers

Liaison with Customer Services team to ensure no goods sent out or released to overdue Customers.

Monitor existing customer base and amend terms where necessary.

Bank Management

Assist in management of the bank by ensuring that retentions retained by the bank against our finance facility are kept to a minimum. This includes:

o Ensuring that all reconciliation differences are resolved

o Completing the AR monthly return to Praetura

Accounts Support

Manage samples taken from stock

Ad hoc projects as required

OTHER

The above is only an outline of the tasks, responsibilities and outcomes required of the role. You will carry out any other duties as may reasonably be required by your line manager.

The role also requires undertaking hours of work as may be reasonably required which are consistent with the general level of responsibility

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Community Foods Ltd.

QUALIFICATIONS AND SKILLS - CANDIDATE REQUIREMENTS

Previous experience in credit control is essential High levels of accuracy and attention to detail Able to multitask and work well under pressure IT Literate - must have good Excel knowledge Proven experience of dealing with customer enquiries on a day-to-day basis Experience in managing post, compiling spreadsheets, and producing MI Strong communication skills and telephone confidence with the ability to adapt your communication style to any situation
Community Foods Limited are experts in organic and natural foods since 1971.

They are wholesalers, importers and retailers of a wide range of goods including dried fruits, nuts seeds and associated products.

CONFIDENTIALITY

During the course of your employment you may have access to, see or hear information of a confidential nature and you are required not to disclose such information, particularly that relating to service users and staff.

You must not make any disclosure to any unauthorised person or use any confidential information relating to the business affairs, unless expressly authorised to do so by the company.

*Community Foods Ltd reserves the right to alter the content of this job description

If you possess these skills and are looking for an opportunity to contribute to our finance team, we encourage you to apply for the Credit Controller position.

Job Types: Full-time, Permanent

Benefits:

Cycle to work scheme Employee discount On-site parking Store discount
Schedule:

Monday to Friday
Work Location: In person