Job Description

Credit Hire Claims Handler

Location: Liverpool

Salary: Competitive

Contract Type: Perm

Position Type: Full Time

Bond Turner

is a leading law firm, proudly recognised by both Legal 500 and Chambers & Partners. We are committed to ensuring access to justice for our clients and their families, providing expert legal services with a client-centered approach.

With offices in Liverpool and Bolton, we offer nationwide legal advice across a wide range of sectors.

Our areas of expertise

include Credit Hire, Personal Injury, including Complex Injury, Clinical

and

Professional Negligence, Housing Disrepair, Group Action Claims

and

Public Inquiries

. We are driven by a commitment to achieving successful outcomes, surpassing client expectations, and creating a supportive environment that empowers our employees to build fulfilling and rewarding careers.

We understand that our growth as a business is driven by the success of our people. We take pride in fostering a positive, collaborative work environment where everyone can contribute to our shared success. With exceptional support at every turn, every employee is empowered to reach their full potential.

We are currently seeking a

Credit Hire Claims Handler

to join our growing team in Liverpool. This is an exciting opportunity for someone with experience in handling motor claims to join a dynamic and supportive legal environment.

In this role, you'll manage a caseload of credit hire claims from inception to either pre-issue settlement or the issuing of proceedings. Your focus will be on progressing files efficiently and securing the best outcomes for our clients.

Key Responsibilities:

Manage your own caseload of pre-litigated credit hire claims

Progress files from inception to either settlement or handover to the litigation team

Submit claims to the Motor Insurers' Bureau (MIB) and liaise with their representatives, including nominated solicitors and foreign handling agents

Handle claims involving uninsured drivers and foreign jurisdictions

Manage both fast-track and multi-track claims

Deal with complex cases with a proactive and strategic approach

About You:

Prior experience in pre-litigation credit hire or motor claims is essential

Confident working to performance targets while maintaining high levels of client care

Strong negotiation and problem-solving skills

Excellent verbal and written communication skills

Solid understanding of the Motor Insurers' Bureau (MIB) process

Able to work independently and as part of a collaborative team

Client-focused with a professional, empathetic approach

Why Join Us?

At Bond Turner, we offer more than just a role - we offer a career path. You'll be supported, valued, and given the tools you need to succeed. If you're driven, ambitious, and committed to achieving great results for your clients, we want to hear from you.

What we offer in return:

We offer a clean professional office working environment with fantastic facilities in the heart of Liverpool City Centre which has great travel links. A competitive salary including 23 days holiday allowance plus 8 bank holidays. Employee Assistant Programme. Workplace pension scheme. Free onsite Gym, weekly classes and wellbeing programmes. Discounted onsite Restaurant, Coffee Shop / Cafe. Secure bike storage. Discounted local parking. The opportunity to develop a rewarding and successful career with a wonderful Law firm.

Job Type: Full-time

Schedule:

8 hour shift Monday to Friday
Work Location: In person