Job Description

We have an exciting opportunity to join Carers Trust Heart of England as a

CRESS Response Officer.

Our

Carer's Response Emergency Support Service (CRESS) is set up to provide an emergency support plan, giving carers peace of mind that the person they care for is well looked after in their absence.

If you are looking for a care delivery role out in the community that offers great pay (annual salary rather than hourly paid) and fantastic employee benefits, within a supportive organisation, then apply now!

Main

aims of the post

To provide a respite service to carers during emergency situations and planned events. To provide support and assistance to people with care needs. This will involve the provision of personal and social care. In addition, post holders will carry out assessments and be responsible for the on call service.

Duties to include

To respond quickly in emergency or unplanned situations to deliver care. To undertake the tasks specified in the support plan, which may include personal and social care tasks. To undertake other specialised care tasks as agreed in the support plan and after appropriate training. To maintain accurate records as directed by the manager and carry out any administrative tasks as required, i.e. scanning information to the office. To carry out assessments for new services. To be on a retainer night (additional pay). To treat all carers and people with care needs with respect and sensitivity, recognising the need for confidentiality at all times. To participate in supervision, appraisal and training sessions to ensure that standards are constantly maintained. To work as part of a team, supporting colleagues and providing a flexible service. To respect the personal choice of lifestyles of colleagues, carers and people with care needs, ensuring that equal opportunities principles are applied at all times.

Requirements

UK Driving Licence and access to a car (as the role will require travel across Coventry and Warwickshire). Right to work in the UK, as we do

NOT

hold a sponsorship licence. Experience of providing care. Able to work 12 hour shifts (10am - 10pm) on a rota of 4 days in week 1 (Mon, Tues, Sat, Sun) and 3 days in week 2 (Weds, Thurs, Fri). Applicants must be willing to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.
It's important to us that our organisation is more diverse, so we encourage applications from people of all backgrounds and identities.

Job Types: Full-time, Permanent

Pay: 25,225.00 per year

Benefits:

Additional leave Company pension Employee discount Free flu jabs Health & wellbeing programme Referral programme Sick pay Store discount
Schedule:

12 hour shift Weekend availability
Application question(s):

Are you able to work 12 hour shirts (10am - 10pm), to include weekends? Do you hold a current UK driving licence and have access to a car?
Experience:

care: 1 year (required)
Work authorisation:

United Kingdom (required)
Location:

Coventry (West Midlands) (required)
Work Location: On the road

Reference ID: CRESS- May 2025