Job Description

Crew Member


The role of a Crew member is amazing. The areas you will control and be in charge of are so important. This will vary from taking orders to completing deep cleaning in the store.


You will be part of a big team and the ability to work with such a diverse work force is very important. Crew members will need to work at a fast pace with many situations where you will need to multitask.


Our stores become very busy within minutes we would need to ensure we are alert at all times. The moment we see a customer we need to become available to assist them, whether that is taking their order, assisting with kiosks or giving extra sauces or napkins.


The service we give has a lasting impression on each customer and will most definitely determine if they return to us. Our customers need to be values and listened to each and every time. We need to be sensitive to their concerns and questions.


Here are a few duties / responsibilities you are expected to complete: (In no particular order )

Excellent communication with team members Being on your feet for most of the shift The ability to work in a fast paced environment Stocking up all areas, this can be from Frozen products to dry products Safe lifting of stock Taking orders, this can be on the front counter or in the Drive Thru Cash handling Working side to side with other team members on the same area Cooking food Preparing orders, in store, drive thru and delivery orders Managing the drinks station Communicating with Uber drivers - They are part of our team when taking our customer orders Taking orders out to customers in the Dining area Sweeping the floor Mopping the floors Doing detailed cleaning, scrubbing legs and wheels of tables, units Washing up, using our step by step methods Cleaning grease vats - Not so great job but has to be done Changing cloths, using washing machines Changing rubbish bins Completing food waste counts

These are again some of the most common areas we expect of a Crew Member.