The file handler assistant will predominantly assist Lead Lawyers dealing with regulatory cases, motor crime and inquest work.
Key Accountabilities
You will work as part of a team, supporting those with responsibility for progressing each file from receipt of papers from the insurer client to resolution of the case. Initially starting as a File Handler Assistant, the role will include:Arranges meetings, conferences, site visits, expert appointments
Liaison with Court and Coroner's office
Chase for transcripts and disclosure, collating the evidence
Review of medical records, post-mortem reports and CCTV footage
Attending site, taking photos and drafting basic statements
Research into relevant HSE guidelines
Research into Insured's - corporate structure, their procedures, risk assessments, documents
Collating witness availability
Preparation of bundles for hearings, serving bundles
Watching briefs at hearings and inquests, drafting notes of evidence, outcome and sentencing
Review of client's evidence - obtaining, collating, indexing, cross-referencing with own statements and Prosecution's statements, summarising evidence for lead file handlers
Liaising with Court, Coroner's Office and CQC/Police/HSE or relevant regulator
Attending site inspections
Serving Defence case statements, sentencing bundles and mitigation bundles
Reviewing transcripts of evidence
Organising and attending conferences & meetings, drafting note of discussion and following agreed strategy following lead lawyer's strategy
Attendance behind Counsel for trials & inquests - drafting notes of evidence, outcome and sentencing
Experience, Skills and Qualifications
Prior experience in a similar role and environment - ideally you will have experience in a legal crime role or alternatively we would consider a background in a professional legal role where you can demonstrate strong transferable skills
Ideally you will have experience in client liaison
An ability to organise and prioritise workload using initiative
Ability to pay attention to detail
Ability to work with case management systems
The personal skills to deal with insureds in a sensitive manner given the context within which they find themselves in
Good telephone and communication skills with people at all levels inside and outside the business
Calm under pressure with ability to re-prioritise
Self-confidence, with good literacy and IT skills
Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met
Ability to work effectively within the Keoghs Shared Values framework
Ref No: DAV-2041
Benefits
Davies Incentive Plan
25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
Simply Health Care Cash Plan
WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
Death In Service - after 1 years' service
Pension Contribution based 5% Employee / 3% Employer
Employee Resource Groups
Employee Volunteering Programme
Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites
Discounted Gourmet Society Membership
Discounted Tickets for Merlin Attractions nationwide
Discounts at local retail outlets
after successfully completing probation
About Keoghs
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.
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