Job Description

About The Travel Hub

The Travel Hub is an award-winning B2B travel training platform connecting travel agents worldwide with destinations, suppliers, and industry insights. We empower agents to develop their expertise and better serve their clients through comprehensive training, curated content, webinars, and practical resources.

Working with leading global destinations and travel brands, we deliver educational opportunities and valuable insights directly to the travel trade. As we grow, we're strengthening our communications strategy to be more targeted, data-driven, and genuinely useful to our community.

The Role

We're looking for an organised, HubSpot-savvy marketing professional to own our CRM, email communications, and social media presence. This is a hands-on role for someone who loves systems, storytelling, and turning data into action--and who will be central to how we engage our audience, nurture relationships through HubSpot, and extend our reach across digital channels.

HubSpot & CRM Leadership (Your Core Focus)

Lead HubSpot implementation and optimisation across the business (Marketing Hub)

Own database management including segmentation, list hygiene, deduplication, suppression lists, and GDPR compliance

Build and optimise email campaigns, newsletters, automated workflows, and onboarding sequences

Manage contact properties, lifecycle stages, and audience segmentation strategies

Track and report on webinar attendance, content engagement, and partner/sponsor campaign performance

Partner with our commercial team to deliver sponsorship insights and campaign reporting

Champion HubSpot best practices and drive continuous improvement

Email & Communications

Plan, write, and execute all B2B email communications through HubSpot

Design engaging email layouts with compelling copy, clear CTAs, and seamless user experience

Test, iterate, and optimize for improved open rates, click-throughs, and engagement

Manage preference centres and subscription options to ensure relevant, permission-based communications

Social Media (Including TikTok Launch)

Own and grow our presence on LinkedIn, Instagram, and TikTok

Launch our TikTok account from scratch with a clear, achievable, on-brand content strategy

Create and schedule regular content, working with internal teams and travel partners

Repurpose webinars, events, and platform content into social-first formats

Monitor performance, identify what resonates, and refine strategy accordingly

Reporting & Insights

Deliver clear, actionable reporting on email performance, audience growth, engagement, and social reach

Support partner and sponsor reporting with campaign insights and metrics

About You

Essential

2-5 years of digital marketing experience with a strong focus on CRM and email marketing

Advanced, hands-on experience with HubSpot Marketing Hub (this is not an entry-level role)

Proven ability to manage complex databases, segmentation, and automated workflows independently

Excellent written communication skills with a confident B2B tone

Highly organised, detail-oriented, and process-driven

Comfortable working remotely and managing your own priorities

Desirable

Experience in B2B, travel, media, or platform businesses

Track record of launching or growing a TikTok account

Strong understanding of GDPR and consent management within HubSpot

Design skills using Canva or similar tools

What We Offer

Genuine autonomy and clear ownership of your areas

Flexible, hybrid working environment located in Biddestone, 20 mins outside Bath (must be in the office 3 days per week)

The opportunity to shape communications for a fast-growing B2B travel platform

Exposure to global travel brands, destinations, and industry partners

A small, collaborative team where ideas move quickly and impact is visible

How to Apply

Please send a 2 minute video on Whats App to 07968 439929 explaining why you are suitable for the role.

1 minute introduction to yourself - your interests, where you are located, your personality, your travel experience etc

30 seconds on your experience to date using Hubspot and other CRM systems for marketing purposes

30 seconds on why you would be good for this role

Closing date: 31st January 2026

Job Type: Full-time

Pay: 28,000.00-32,000.00 per year

Benefits:

Casual dress Discounted or free food Free fitness classes On-site parking Work from home
Work Location: In person