Job Description

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Lead In

Haiilo is a leading employee communications and engagement platform empowering more than 1,000 organizations globally to connect and align their workforces. Our solutions streamline internal communication, elevate employee advocacy, and reinforce company culture. We're a fast-growing, international company headquartered in Hamburg, with offices in Manchester, Helsinki, London, and Atlanta.


We're looking for a

CRM Engineer

with a background in Salesforce Administration and Development, and is ready to level up in a collaborative environment that supports continuous professional development. You'll act as the technical lead for our Salesforce and HubSpot platforms, responsible for maintaining, evolving, and documenting their use across Haiilo.


This role offers the chance to shape the future of our CRM landscape. You'll work cross-functionally with RevOps, Sales, Marketing, Finance, Engineering, and external partners to ensure robust, scalable systems that meet our global business needs.


We are hiring a CRM Engineer for our Manchester, Hamburg, or Helsinki offices, operating on a hybrid work model. Applicants must have the right to work in the respective location, as we do not offer visa sponsorship at this time.


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Who we're looking for

You have at least

3 years of hands-on Salesforce

experience, across both admin and dev work You thrive in

dynamic

, cross-functional

environments

and can bring order to complexity You're fluent in

Apex, Flows, Visualforce, Lightning Components

, and have a solid grasp of platform architecture You've worked with

HubSpot CRM

(Marketing Hub and automation experience is a plus) You're motivated to own solutions

end-to-end

and ready to grow with mentoring, training, and modern tooling You know how to

absorb agency deliverables

and turn them into long-term internal value You're a

clear communicator

who values autonomy, collaboration, and making a real impact

We encourage you to apply even if your profile does not yet meet all the requirements for the position. At Haiilo we support your personal development as well as your individuality, no matter what background you have.


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Your tasks

Own our CRM stack

- Maintain and evolve Salesforce and HubSpot to power operations across multiple departments

Build smart systems

- Create automations, integrations, and dashboards that help teams move faster and make better decisions

Be our go-to CRM brain

- Solve complex problems, support stakeholders directly, and confidently take over legacy systems

Lead the big stuff

- Drive strategic CRM projects with external partners and fully own them post-handoff

Shape how we work

- Spot opportunities for improvement and help steer our CRM strategy alongside a supportive team

Document with clarity

- Keep things structured and scalable with clear, practical documentation others can build on

Keep it clean and secure

- Ensure CRM integrations, access, and data stay reliable, secure, and audit-ready



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About us

At Haiilo, we're all about making work feel more connected and meaningful. More than 3.5 million employees at companies like Salesforce, Rabobank, and Ritter Sport use our digital home for social intranet, communications, employee advocacy and insights to stay informed, engaged, and heard.