Job Description

Job Reference :
60170
Cruise Consultant
Are you passionate about selling unforgettable cruise holidays and thrive in a fast-paced, customer-focused environment? We have a fantastic Cruise Consultant opportunity within a leading travel company. This role offers the chance to create worldwide cruise & tailor-made itineraries while delivering exceptional service. Salary of 25k to 28k (dependent on experience) + commission, hybrid working or fully home based for experienced candidates.
Cruise Consultant - Role & Responsibilities:

• Create unique and appealing worldwide cruise holiday packages - including flights, tours, hotels & transfers
• Deliver outstanding customer service throughout the enquiry and booking process
• Respond promptly to calls and emails, ensuring a seamless experience
• Achieve sales targets through confident and effective closing techniques
• Handle administrative queries and support the wider team as needed

Cruise Consultant - Skills & Experience Required:

• Previous experience working as a Cruise or Travel Consultant / Specialist with strong worldwide destination & cruise knowledge
• Confident and professional phone manner with a proactive approach
• Ability to work under pressure and meet deadlines
• Self-motivated with a strong drive to succeed
• Team player with a flexible and collaborative attitude
• Strong keyboard and PC skills, with excellent written and spoken English

Cruise Consultant - Additional Information & Key Benefits:

• Hybrid working in Surrey or fully home based for experienced candidates
• 37.5 hours per week, Monday to Friday 9 to 5.30 and Saturdays on a rota (max of 1 in 3) Occasional bank holidays, circa 1 to 2 per year.
• 25k to 28k dependent on experience + commission up to 9,000 OTE
• Supportive, dynamic team with a focus on delivering quality and exceeding expectations

Please apply for the position of Cruise Consultant online or email your cv to: CV to lisa@candm.co.uk

Skills Required