Join a Fast-Growing Marketing Team Driving Results for Outdoor Contractors
Make an Impact. Build Lasting Client Relationships. Earn What You Deserve.
Position:
Client Success Manager
Location:
Remote
Compensation:
$3,200 - $5,500/month + Bonuses
SocialWorks helps outdoor contractors--think turf installers, paver specialists, and luxury outdoor living pros--grow their businesses with high-performing Facebook and Instagram ads.
We're looking for a
Client Success Manager
to serve as the primary point of contact for our clients, ensuring they get results, feel supported, and stay excited to work with us.
This is
not
a landscaping or construction role--it's a client relationship and performance-driven marketing position.
What You'll Do
Once fully trained, you'll manage 30-40 client accounts and:
Onboard new clients
and guide them through a seamless setup process.
Host 1:1 check-ins
via Zoom or phone to review performance and next steps.
Respond promptly
to messages (text/WhatsApp) within 3 business hours.
Track ad performance
and deliver personalized video updates using Loom.
Provide strategic coaching
based on campaign data and goals.
Spot upsell and referral opportunities
and act on them.
Collaborate with our internal marketing team
(media buyers, setters, etc.).
Monitor client health
using our green/yellow/red status system.
Proactively reduce churn
and increase long-term client retention.
Experience in construction or home services is a plus but not required.
What We're Looking For
1+ year of
account management, client service, or hospitality experience
Strong communication skills
--clear, confident, and empathetic
Familiarity with digital marketing
, especially Meta (Facebook/Instagram) Ads, is a bonus
Organized, detail-oriented, and self-motivated
Comfortable with remote tools and explaining results/strategy to clients
Native or fluent English speaker
Compensation & Benefits
Full-time, remote position
Work hours:
Must overlap 8 hours with 9 AM-5 PM EST
Pay progression:
Training: $1,500-$2,000/month (5-7 clients)
Full portfolio: $3,000-$5,000/month (30-40 clients)
On-target earnings:
$45,000-$65,000+/year
Performance bonuses
for:
Upsells
Referrals
Client retention
Testimonials & case studies
Paid time off
and career growth in a high-performance team
Performance Goals
Keep client churn
below 8%
2
upsells
, 2
referrals
, and 2
client reviews/testimonials
per month
Onboard new clients within 7 days
Why Join SocialWorks?
We're a high-energy, high-performance team that values
ownership, feedback, and results
. You'll get
full training, support, and the tools to succeed
, plus the freedom to grow your career in a fast-paced environment.
If you're passionate about marketing and love helping business owners thrive, we want to meet you.