Job Description

1. System Construction & Strategic Alignment

Develop and refine a multi-tiered learning and development (L&D) framework aligned with corporate strategy and business objectives. Design annual training plans and project roadmaps to ensure L&D initiatives directly support organizational goals and operational needs.

2. Curriculum Design & Innovation

Create diverse training content addressing professional skills, leadership, and corporate culture, tailored to real-world business challenges. Innovate delivery formats (case studies, hands-on workshops) to enhance engagement and practical application for varied learner profiles.

3. Program Execution & Facilitation

Manage end-to-end L&D project delivery, coordinating resources (instructors, venues, materials). Facilitate training sessions, monitor participant engagement, and foster an interactive learning environment. Serve as program lead or moderator to ensure seamless execution and goal attainment.

4. Impact Assessment & Continuous Improvement

Implement a robust evaluation system to measure training effectiveness via metrics (satisfaction, performance outcomes) and qualitative feedback. Conduct post-program reviews to iteratively refine content, delivery methods, and workflows, elevating training quality and operational efficiency.

5. Knowledge Management & Capability Building

Codify organizational best practices into reusable methodologies and tools. Cultivate internal trainer networks to scale knowledge dissemination. Continuously update learning assets in response to business evolution, empowering employee development and strengthening organizational capabilities.

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About JD.com?

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JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company's cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its "Retail as a Service" offering to help drive productivity and innovation across a range of industries. JD.com's business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China's largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.

?Our Global Business?

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We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com's operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide.


Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International