Job Description

Job Details

We are seeking a proactive and highly organised College Administrator to join our central administration team. In this pivotal role, you will provide efficient and effective cross-college administrative support, working collaboratively and flexibly to ensure the smooth running of operations across multiple campuses.



This role is varied and fast-paced, offering the opportunity to work with staff, students, parents, and external partners while supporting events, managing resources, and delivering high-quality administrative services.

Duties & Responsibilities

Act as the first point of contact, handling queries professionally from parents, students, staff, and external agencies. Produce high-quality documents and reports using Microsoft Office (Word, Excel, PowerPoint). Maintain and manage central databases (staff, activities, trips) in liaison with Heads of Learning. Support and track the progress of active complaints, ensuring timely resolution. Organise and manage curriculum events and logistics in collaboration with internal teams. Co-ordinate learning resources, including ordering, stock-taking, and liaising with Finance. Organise curriculum meetings: prepare agendas, take minutes, and follow up on actions. Manage Head of Learning diaries and support meeting arrangements (including meet and greet, room booking, and parking). Provide admin support for college events (parent evenings, open evenings, enrolment). Monitor student attendance, update records, and follow up absences in line with policy. Assist with the organisation of Student CPD days, including transport, resources, and data collation.

Job Requirements:

Essential:

Good all-round education, particularly in English and communications. Strong Microsoft Office skills (especially Word and PowerPoint). Proven experience in a busy, fast-paced administrative role. Excellent organisational and diary management skills. Effective communication skills with the ability to engage with people at all levels. Discretion and professionalism in handling sensitive information.

Desirable:

IT qualifications (ECDL or equivalent). Recognised Administration qualification. Experience in the Further Education or Education sector.

The right candidate will have:

High standards of communication and interpersonal skills. The ability to work as a team. A strong attention to detail. The ability to work towards deadlines. Highly motivated and enthusiastic. Excellent attendance and punctuality.

Why choose us?

Our strategy is to create a Career Focused, Digital Learning environment, ensuring that the learner experience and our relationship within our community, local and regional employers, are at the heart of everything we do. We are proud to be selected as finalists for the AoC Beacon awards for effective use of digital Technology in FE. Providing a high achieving, focused learning environment allowing our students to achieve the grades they need for higher educations, or the skills and aptitude required to secure a suitable role in their chosen career. Our college is set in the leafy suburbs of Essex, with easy access to surrounding areas and amenities, we are based in a well-connected location both by road and rail.

What we offer:

A dedicated and friendly team of professionals who are keen to develop and learn Excellent pension provision Annual Staff Awards CPD days - opportunities to grow and development through mentorship and coaching Free onsite parking Staff appreciation days Eye care vouchers Onsite Starbucks & Restaurant Well-being days & activities Electric Vehicle Scheme
Discounted gym membership Hybrid Working available Fully immersive teaching rooms allow simultaneous online teaching at multiple locations Free Employee Assistance Programme available 24/7, 365 days offering legal & financial advice, as well as general support & guidance





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