Job Description

The Growth Company (GC) is hiring a Custody Support Worker for the West/North Yorkshire area.
You will be dual trained as a Support Worker and Activity Facilitator, providing advice, guidance, coaching, mentoring and support to a caseload of participants via regular 1:1 meetings and group interventions as appropriate.
This role will involve travel within West and North Yorkshire
Currently, all applications are considered as expressions of interest as funding is subject to contract award.
Key Responsibilities:

• Identify individual learning needs and create action plans.
• Plan and deliver training and interventions for participants.
• Build rapport and supportive relationships with participants.
• Enable participants to access and use information effectively.
• Record activities and progress on the CRM system, coordinating further actions.
• Support participants in implementing future courses of action.
• Prepare and develop learning resources.
• Facilitate group learning to improve communication, social interaction, and employability.

About You:

• Experience working with offenders or marginalised individuals in training, guidance, advice, and counselling.
• Strong interpersonal, communication, and negotiation skills.
• Ability to work in a target-driven environment, focusing on successful outcomes.
• High-level guidance skills for one-to-one and group sessions.
• Warm, approachable, and empathetic style to build supportive relationships.
• Experience and knowledge of the Justice sector in a Custody environment.

Skills Required:

• Experience in supporting individual progression is most important.
• Knowledge of issues affecting offender rehabilitation and desistance theory.
• Familiarity with National Probation Services, HM Prison environments, and local/national training and employment opportunities.
• Strong interpersonal, communication, and negotiation skills.

Location
West Yorkshire
Business Area Logo
employment.jpg
Company Logo
Work Company (ESF)
Company
Employment
Contract type
Permanent/ Full- time
Salary
Up to 27,500 per annum
Advert Brand
employment.jpg
Closing Date
26/07/2025
Ref No
4729
At GC, safeguarding the welfare of all individuals including vulnerable adults and young people is a top priority, and we expect all staff to uphold this standard. All appointments follow Safer Recruitment Procedures, including a DBS check carried out by Due Diligence Limited (DDC Ltd), at no cost to the successful candidate.
Please note: It is a legal offence to apply for a role involving regulated activity if you are on the Barred List.
We are committed to increasing workforce diversity and offer a guaranteed interview to applicants who meet the essential criteria and either have a disability or are from a diverse ethnic community.
If this applies to you, you can request consideration under this scheme during the application process. Your request will be shared only with the Hiring Manager and Internal Recruitment Team.
We also aim to make our recruitment process inclusive and accessible. If you need reasonable adjustments or have any general enquiries at any stage or the recruitment process, please contact or call us on 0161 237 4447.
Examples include:
Meeting the hiring manager or touring the venue in advance
Extra time for tasks
Interview questions shared beforehand
Accessibility software or equipment for assessments
We're proud to support the Ban the Box campaign, which helps people with convictions access job opportunities. As part of this, we've removed questions about convictions from the initial application stage.
GC is committed to fostering a culture of flexibility and agile working. Many roles will increasingly support full agile arrangements. If you require more permanent flexibility, we encourage you to discuss this during your interview so your request can be considered early in the process.
All GC colleagues will work inline with the Health & Safety at work act and the GC Health & Safety Policy.