Customer Care & Administrative Coordination
Job Description
Were looking for a proactive and detail oriented individual to join an established team within a solid company who have a strong placement within the Newbuild Construction industry. If your passionate about customer service thrive in a fast paced environment and have a knack for organisation and reporting we want to hear from you.
The role is based in our Head Office in Pontypool South Wales with our touch points in the industry reaching through Wales & the Southwest, Southeast, North Midlands, and the Northeast although travel is not a necessity for the role. As a team we have an excellent history and an enviable position in the market with current growth allowing opportunity to expand.
Should you be a person looking for job security then this is a full time and permanent opportunity where working hours cover Monday to Friday. You will receive a competitive salary (experience dependent) and a workplace pension, 33 days annual leave (inc. Bank Holidays) and the knowledge of joining a positive and fun team with a can-do attitude.
Job types
Full time, Permanent
Specific Job Role Responsibilities
Liaising with our customers, occupiers and our Service Engineering Field Team
Accurate supply of information to our team to ensure works are carried out in an effective and timely manner.
Allocation of site jobs to engineers
Creation of customer quotes for finance team to secure payment
Deal with requests for information from internal and external customers in a timely and professional manner.
Provide professional and timely customer and site support via phone and email
Assist with administrative task including data entry, document control
Maintain and update internal database
Support the team with scheduling communication, and operational tasks
Skills/Knowledge
Proficient in Microsoft office suite (Microsoft Word, Excel etc)
Strong attention to detail particularly in handling reports and documentation
A Polite and Professional Telephone Manner
A Team Player
Ability to manage multiple tasks and meet deadlines
A problem solver with a positive can do attitude
UPVC industry knowledge a benefit
Job Types: Full-time, Permanent
Pay: From 29,000.00 per year
Benefits:
On-site parking
Schedule:
Monday to Friday
Language:
English (preferred)
Work Location: In person
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Job Detail
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Job IdJD3313539
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPontypool, WLS, GB, United Kingdom
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EducationNot mentioned