Customer Care Officer

Llangefni, WLS, GB, United Kingdom

Job Description

Working for Isle of Anglesey County Council



Anglesey is a great place to live and work. At Isle of Anglesey County Council we are committed to making life better for the people who live and work on the island. In order to achieve our priorities our employees are as ambitious as we are, take pride in their work, are innovative, professional, work in partnership and deliver to the highest standards. Our aim is to create an Anglesey that is healthy and prosperous, where families can thrive.



We are only as successful as the people we employ. We are committed to valuing our staff by offering much more than just a salary. Take a look at some of the benefits we offer our staff: Benefits of working for Isle of Anglesey County Council

Overall job purpose



To provide and promote a professional, high quality, front line customer

focused service at the Anglesey Business Centre and other areas within the

Service when necessary (in line with the expectations of the Council's

Customer Charter and Values).



The post holder will provide Administrative and Customer Care service and be responsible for responding to all customer enquiries in relation to Economic Development, Maritime and Leisure in an efficient and timely manner and demonstrating the Service's commitment to effective customer service.



The role is crucial to:

Contribute to a friendly customer experience. Create a favourable first impression of the Business Centre. Providing information and advice to our customers in an appropriate manner to meet

their needs

More information

Please see the job description for more information and for the Welsh language skills requirements for this post.





You're welcome to submit an application in the language of your choice. Applications submitted in Welsh or English will always be treated equally.



The job description/person specification for this post is attached below.


We advise you to save the job description and person specification on your PC or memory stick as once the job is closed they both disappear.




Appointment subject to satisfactory standard DBS



Contact details

Name:

Gwenda Williams


Phone number:

01248 752449


Email:

gwendawilliams@ynysmon.llyw.cymru



Job Reference: CORP100477

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Job Detail

  • Job Id
    JD3582509
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Llangefni, WLS, GB, United Kingdom
  • Education
    Not mentioned