Job Description

Are you looking for an opportunity to work in a fast paced, customer focussed environment? Do you want to join an innovative and forward-thinking company that values their staff? If your answer is yes, then look no further! Our Customer Care & Sales Administrator role could be the perfect job for you.

We have an exciting opportunity for a customer focussed individual to join our expanding team!

Roles & Responsibilities

Deal with all customers in a professional manner across all platforms, such as telephone, email and online chat Provide customers with quotes, product information and process sales through the appropriate software including Amazon & eBay Proactively offer customers any relevant special offers Arrange the collection of any goods from customers Deal with customer complaints in a sympathetic and professional manner
You will need to have a good level of IT, English and Maths skills and previous customer service experience is preferred. Full and in-depth training will be given therefore experience in fire safety is not essential.

Benefits of Working at Safelincs:

Work for a company that cares about their staff, we even won a national award for it! Generous holiday package - 33 days including bank holidays per year for this role! Free refreshments! At least 4 company organised social events per year for all staff to attend

Safelincs Values:

We care about the environment and run a number of different initiative including company electric cars, solar panels, plastic free tea bags and biodegradable bin bags! We like to give back to the local community! We have previously donated defibrillators to our local cricket and football clubs. We have an internal Wellbeing Team who are dedicated to raising awareness and breaking stigma around mental health and wellbeing topics
Job Types: Full-time, Permanent

Pay: 12.50 per hour

Benefits:

Additional leave Bereavement leave Company events Employee discount Free parking On-site parking Sick pay
Ability to commute/relocate:

Alford LN13 9FX: reliably commute or plan to relocate before starting work (required)
Work authorisation:

United Kingdom (required)
Work Location: In person