Job Description

22 hours per week

Actual Salary - 15,949.40 per annum

We are looking for a new colleague to join our amazing and friendly Safer Homes Team!


We pride ourselves on exceptional customer service, putting their needs at the heart of every decision we make and helping to create great places to live that our customers are proud to call home.


You will be the first point of contact for customers accessing our compliance related services (Gas and Electric for example), providing first-time right solutions and resolving their queries alongside some admin related tasks.


With great opportunities to gain a full understanding of Alliance Homes and lead onto potential progression opportunities within the team and company, this a role not to miss.

About you:

You will be a strong administrator, with excellent communication skills, both oral and written.


You will have experience in customer service or with dealing with members of the public and be able to maintain a high level of customer service, whilst working well under pressure.


IT literacy skills, including Microsoft Office are needed for this role as you will be working with a range of in-house databases.

We will be reviewing applications and interviewing candidates as they are received, therefore we would recommend submitting an application as soon as possible as the vacancy may close early.


At Alliance we want to create places to live that our customers are proud to call home.


Our teams care about the lives of the people who live in our 6,500 homes. We want our customers to belong, feel safe, and thrive in a successful community.


Our values are what makes us tick. Our colleagues bring their

AGAME

to deliver great services and to support each other to be the best they can be.

MBITIOUS FOR ALL

- We are one team, aiming high for our customers.

ENUINE

- We are authentic and encourage everyone to be themselves.

WAKE TO OPPORTUNITY

- We are constantly curious and drive innovation through collaboration.

AKE THE DIFFERENCE

- we are proactive and strive to make a positive impact.

FFECTIVE

- We are professional and can be relied on to achieve consistently good results.