Customer Experience Assistant Eay11497

Symington, SCT, GB, United Kingdom

Job Description

Ref no:
EAY11497
Published:
27/06/2025
Closes:
11/07/2025
Location:
Dick Institute, KA1 3BU
Rate:
14.26 - 14.93 per hour pro rata
Contract Type:
Temporary
Position Type:
Part Time
Hours:
6.5 hours per week


Job Purpose


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Working within a performance management and continuous improvement framework the postholder will strive to exceed the expectations of the East Ayrshire Leisure Strategy and Delivery Plan and in doing so promote and recognise the importance of people in delivering our vision and values. TO BE CONSIDERED FOR INTERVIEW, CANDIDATES MUST DEMONSTRATE THAT THEY MEET ALL ESSENTIAL CRITERIA OF THE ATTACHED JOB SPECIFICATION. Please see the attached Job Specification & Key Activities which outline all responsibilities and duties for this post.

Rate of Pay


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Rate of Pay - 14.26 - 14.93 per hour Hours of work will be 6.5 hours to be worked every Sunday 9.45am - 4.15pm This is a temporary position for 6 months from date of appointment.

Responsibilities and Our Values


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Contribute to and deliver excellent customer service, and in doing so promote and recognise the importance of people in delivering our vision and values; o Being honest and demonstrating integrity at all times o Engaging and inclusive with our people, partners and stakeholders o Striving for continuous improvement by being ambitious and aspirational in all that we do o Taking responsibility and being accountable for our organisation and our service delivery.

Additional Information


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Employment References:- We follow the national guidance in relation to pre-employment checks namely "Safer Recruitment Through Better Recruitment". With regards to requests for references and in line with this guidance, during your application process you should provide details of a minimum of 2 appropriate and relevant references, 1 of which should be from your current or most recent employer. It is also a requirement that the reference from your current or most recent employer is from an appropriate senior manager and it is not a reference from a former peer operating at the same level. The post you have applied for requires you to complete a Criminal Conviction Declaration Form listing any live offences. Any information that is disclosed on a Criminal Conviction Declaration Form will require to be discussed before a formal offer of employment is made. If you require further clarification please refer to www.disclosurescotland.co.uk.

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Job Detail

  • Job Id
    JD3276959
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Symington, SCT, GB, United Kingdom
  • Education
    Not mentioned