Customer Experience Assistant

Stourport-on-Severn, ENG, GB, United Kingdom

Job Description

Angel Blooms is your all-occasions showroom, transforming special moments into unforgettable experiences. From custom floral designs and wedding stationery to personalised gifts, hampers, and balloons - we specialise in bringing creative visions to life.

We're looking for a customer-focused, creative team member with strong communication and organisational skills to join our growing team.

Key Responsibilities



Customer Service & Sales Support



Respond to customer enquiries via phone, email, and website Deliver a warm, professional showroom experience for walk-in clients Support customers through the design and ordering process

Showroom Presentation & Visual Merchandising



Maintain a tidy, visually appealing showroom environment Assist customers in selecting floral arrangements, gifts, and personalised items

Event & Workshop Support



Help prepare hampers, balloon arrangements, and customised gifts Provide hands-on support for styling events and in-house workshops Training provided for all product creation tasks

Social Media & Content Creation



Assist in capturing in-store and event content Contribute to social media visuals and showcase new designs and offerings

What We're Looking For



Excellent customer service and communication skills Friendly, confident, and professional demeanour Ability to multitask and manage time effectively A collaborative team player willing to support across all areas

Full UK driving licence

(required for occasional deliveries and event support) Proficiency in Microsoft Office Creative flair and an eye for detail (design experience a bonus)

Working Hours



Wednesday: 9:00 AM - 3:00 PM

Thursday: 9:00 AM - 3:00 PM

Friday: 9:00 AM - 3:00 PM

Saturday: 9:00 AM - 2:00 PM


Additional hours/overtime may be available for events and seasonal bookings - flexibility on weekends is a plus.

Why Work With Us?



Supportive, creative team environment Staff discounts on products and services Develop skills in floristry, design, and event styling Career progression opportunities within a boutique business

If you're passionate about helping people, enjoy hands-on creative work, and thrive in a dynamic customer-facing role, we'd love to hear from you!



Job Type: Part-time

Pay: 12.25-12.34 per hour

Benefits:

Company events Employee discount Flexitime
Work Location: In person

Application deadline: 15/05/2025

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Job Detail

  • Job Id
    JD3502515
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Stourport-on-Severn, ENG, GB, United Kingdom
  • Education
    Not mentioned