Our client is growing family run business, where they focus on providing exceptional customer service, they are now an experienced Customer Experience / Culture Assistant to join a fast paced team based in Guildford. This role sits within the customer experience team, you will be the first point of contact for not just external customers, but also looking after internal employees with all company socials / events / benefits etc and contribute to maintaining a positive work environment. They are looking for someone who embodies their values and is a people person over experience Your main duties will include:
Assisting / managing onsite Customer Experience
Maintaining high quality facilities with Customer Experience Team
Managing customer communication
Supervising business events
Supervising efficient running of office
Assisting operational staff
Essential Skills:
Organisation
Attention to detail and high levels of accuracy
Great communication skills
Ability to work well independently and within our team
Flexible and adaptable
Strong work ethic
Benefits:
Pension scheme
Consistent training & development opportunities
Fun, close knit sociable office
Individual staff awards
Various social events paid for by the Company
Opportunity to earn bonuses in line with Company gross profit
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
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