Customer Fulfilment Specialist - Fixed Term Contract Job in ESP Utilities Group

Customer Fulfilment Specialist Fixed Term Contract

Leatherhead, ENG, GB, United Kingdom

Apply Now

Job Description

Job Advert

Customer Fulfilment Specialist - Fixed Term Contract

This role will be part of a focused team that is committed to ensuring the administrative functions that support our Customer Fulfilment/Operational responsibilities are completed to the highest possible standard, in line with ESPUG's Service Level Agreements (SLAs) Key Performance Indicators (KPIs) and underpinned by our Values and Behaviours

Key Accountabilities

The Customer Fulfilment Specialist's primary role is to provide administrative support and get involved working as part of a project team to obtain missing completion documents for energised sites so that we can validate compliance release Asset Value payments.

In this role you will need to be comfortable with viewing & analysing data and competent at using MS Excel in conjunction with ESP's internal system.

You should be able to communicate effectively and be a self-starter to ensure tasks can be completed accurately and on time.

Interaction and collaboration with all functions of ESPUG's Operations department is a key aspect of the role and you will be expected to maintain effective partnerships with other ESPUG departments.

Key Skills Needed:

Attention to detail Comfortable working with large sets of data Able to interpret / analyse data & report upwards Clear & confident communicator with colleagues & customers (will be expected to communicate with customers via email & TEAMS calls)