Job Description

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Main Responsibilities

Understand and comply with all relevant Company rules, agreements, policies, procedures and with all relevant legislative requirements and codes of practice. Liaise between Sales/Engineering/Purchasing functions in assessing cost of product manufacture. Support external sales team in all aspects of customer projects- pre-& post award. Present capacity and investment scenarios where necessary. Co-ordinate internal review and approval of costs prior to quotation. Progress and monitor the RFQ cycle. Co-ordinate customer specific requirements within the RFQ cycle to include commercial, logistic, quality and technical content from internal departments. Co-ordinate contract review with internal stakeholders & customer. Prepare and present summary reports for local KPI review. Prepare monthly status reports for senior management review. Where appropriate, facilitate customer support on key projects along with action plan to secure business nomination. Co-ordinate hand-over to Engineering & Operations team once successful on business nomination. Management of post award customer demand- liaising with production and customer to ensure mutual agreement on demand fluctuations. Communicate regularly and proactively with customers to develop relationships and maximize further business opportunities at all times.
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Qualifications/Experience

Strong interpersonal skills. Excellent communication skills with the ability to communicate and present to both peers and management teams. Ability to build an excellent rapport with the individuals within a team and encourage cross-functional teamwork. Working knowledge of MS Word, Excel, Project is essential. Ability to understand technical drawings. Experience within polymer processing and/or decoration processes is preferred. Experience of Injection Mould process/tooling is advantageous. Working knowledge of quality systems is advantageous. Working knowledge of problem-solving techniques is advantageous. Can contribute to improvement culture. * Displays self-development ambitions.