Customer Project Co Ordinator

Harlow, ENG, GB, United Kingdom

Job Description

You might not know it, but every time you go grocery shopping, chances are you are using at least one of HL's products.



HL is a global leader in in-store merchandising and communication, helping customers to create a better shopping experience around the world. Founded in 1954, HL today is present in more than 70 countries and solutions can be found in 350,000 stores, supporting customers to grow sales, inspire shoppers, drive automation, and reduce waste.



We have a passion and a strong track record of developing our people within their roles, and through exposure to the different markets and functions across our business.



Key Responsibilities:



Accurately enter all customer orders into the ERP system on the day of receipt, including complex and project-based sales orders. Issue price quotations. Review customer purchase orders to ensure to ensure they are in line with HL policy and matching quotation. Monitor and action promised delivery dates, communicating proactively with customers/internal teams. Communicate effectively with internal and external stakeholders via Teams and Zoom. Monitor production across partner factories to ensure timelines and quality standards are met Translate project briefs into clear, actionable project plans with defined milestones and deliverables. Coordinate with logistics teams to deliver on time. Coordinate with cross-functional teams to gather updates and maintain project momentum Support Project Managers by tracking deliverables, timelines, risks, and issues Maintain accurate project trackers and documentation. Facilitate meetings, take minutes and distribute with tasks, and follow up on actions to ensure timely completion. Review delivery issues and issue requests. Follow up on installations/projects to ensure everything went as planned.
Does this sound like the right challenge for you?

So, who are you?



We employ people from all walks of life and with a wide range of work experiences. To succeed in this role, we are looking for the following skills and experience:

Minimum of 2 years' proven experience in a project coordination, project administration, Customer Service, ideally within a manufacturing environment. Strong organizational and time-management skills with the ability to manage multiple tasks and priorities under pressure. Excellent written and verbal communication skills, with a professional telephone manner. Strong analytical skills and high attention to detail. Advanced in Microsoft Office, particularly Excel (including lookups, pivots, and basic formulas), Word, and email. Confident team player with the ability to work across cultures and time zones. Proven ability to manage multiple workstreams simultaneously while meeting deadlines. Retail/POS background is desirable. Experience working with ERP systems is desirable.

What We Offer:



Work in a business with global scale - where people are empowered to make decisions locally. Grow with a company which has big ambitions - both for the business and our employees. Help us improve the shopping experience and drive sustainability in retail. Competitive salary and benefits and a collaborative and supportive work environment.

Want to know a little more about us?



HL Display has its headquarters in Stockholm, Sweden.

We have sales offices in 23 countries, covering 39 markets, and distribution partners covering the remaining markets globally.

Our production facilities are located in Sweden, Poland, UK, Germany, Canada and China and handle a variety of industrial processes, including plastics and metal fabrication, printing and assembly.

Our three key customer segments are retail food, branded goods suppliers and non-food retail.

We are deeply committed to our behaviours:

taking ownership; acting with speed; and working as one team
With these values, and our great people, we are proud to be on track to delivering on our ambitious growth plans.

The company has 1,400 employees and net sales of 2,7 MSEK. HL is a wholly owned subsidiary of the listed Swedish Business Group Ratos.

Job Types: Full-time, Permanent

Pay: 30,000.00 per year

Application question(s):

Do you have at least 2 years project coordination, project administration or Customer Service experience? Do you have manufacturing experience? Do you have advanced Microsoft skills i.e. Excel, Word and Outlook?
Work Location: In person

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Job Detail

  • Job Id
    JD4547974
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Harlow, ENG, GB, United Kingdom
  • Education
    Not mentioned