Job Description

Do you possess strong administrative, customer service skills and enjoy working as part of a team? If so then we would love to hear from you!

Due to long term sickness we are looking for a dynamic, like minded individual to join us in our busy training centre based in Wymondham, Norfolk on an initial 12 month temporary contract (there may be the opportunity to extend after the initial contract term which can be discussed at interview).

Required Skills

Must have experience in a fast-paced office environment

Confident telephone manner

Well organised

Good attention to detail

Strong computer skills including Word, Excel and Outlook

Be able to work within a small team, communicate effectively with a can-do, proactive and positive attitude.

Ability to multi-task and problem solve

Main responsibilities:

Answering enquiries (telephone & email) Prioritising and managing workload to strict deadlines. Booking training (including taking payments) Administration (certificate processing, producing course paperwork, weekly check of upcoming training bookings, ensuring centre is tidy and prepared) Management of multiple diaries. Ensuring CRM & booking system is kept up to date Checking and ordering centre stock as required A share of Social Media & Marketing (some training will be given) Making outbound calls/emails to existing and new customers to build relationships and generate business opportunities.
Previous applicants need not apply.

Britannia Safety & Training are an equal opportunities employer.

Please note due to the nature of the role, you will be based in our office in Wymondham, Norfolk. Unfortunately, we are not able to support flexible/remote working or part time hours at this time.

Working Hours

Full time Monday - Friday (36.25 hours)

Hours will be 07.45 - 16.00

Salary

25,000 per annum

Annual Leave

20 days, plus bank holidays.

Christmas and New Year is a company shut down and no annual leave entitlement needs to be used for this period.

Job Types: Full-time, Temporary, Fixed term contract
Contract length: 12 months

Pay: 25,000.00 per year

Benefits:

Company pension On-site parking
Schedule:

Monday to Friday No weekends
Application question(s):

This job is office based - please confirm you are able to commute to the office in NR18 9SB
Experience:

Office: 1 year (required)
Work Location: In person