Job Description

About us: Accommodation Services provide a home to over 5600 students living within our portfolio and in nominated properties. This role will help deliver a high quality service within a customer-focused environment which operates 24/7/365.
Our dedicated team of staff provide support and signposting on a wide variety of emotional and practical issues, from issues living with others, behaviour management, homesickness, general wellbeing, engagement with meaningful social activity and connecting students to the services offered by the wider University.
In all our activities, we are driven by a culture of continuous improvement, implementing enhancements to our service delivery to enable an exceptional staff and student experience.
About you:
You will be working as part of a team to provide administrative and clerical service with specific functions within residential lettings, including the allocation and operation of University managed Accommodation, giving advice on financial and contractual matters.
This is a full time role post of 37 hours, fixed for one year (or earlier return of post holder). Postholder is required to be available to work of standard office hours with a minimum of one evening during the week until 19:00.
Some weekend and evening work will be required during the main allocation period and student arrival times, including Clearing, Welcome Weekend and Marketing Events (Open Days and Applicant days). Prior notice will be given.
Where is this role based?
This post is based at our lively campus where we have invested in the latest facilities and resources to give both our staff and students access to everything they need to succeed.
Why UWE Bristol?
We are one of the largest providers of Higher Education in the South West with 38,000 students and 4,000 staff from right across the globe. Based in vibrant , our ambitions are to make a positive difference to our planet, transforming futures through actions and solving real world challenges.
We offer a wide range of including progressive pay rates, very generous annual leave and career average pension schemes as well as retail savings, onsite nursery and opportunities for training and personal development.
We particularly encourage applications from global majority and candidates as we are currently under-represented in this area, however all appointments are made strictly on individual merit.
As a employer we welcome applications from those who identify as having a disability.
Further information
If you would like an informal discussion about this opportunity, please contact Tracy Talboys and Louise Edwards on 0117 328 3601 or email: Louise.Edwards@uwe.ac.uk
This is a full-time, fixed-term post for one year (or the early return of the post holder), working 37 hours per week.
The postholder is required to be available to work out of standard office hours, working a minimum of one evening during the week until 19:00.
Weekend working will be required in respect of the main departure and arrival times (Welcome Weekend), Summer turn around and various marketing events (Open Days and Applicant days). Prior notice will be given.
Interviews are scheduled to take place at our Frenchay Campus in October 2025.
UWE Bristol is a campus-based University and it is vital to our success and the delivery of an outstanding experience for our students that our campuses are dynamic and vibrant places to learn and spend time. This role is therefore campus based for all of your time.
To ensure fairness and equity all salary offers will be made in line with the University's salary assessment guidelines and will be based on your relevant skills and experience.
The University has a legal responsibility to ensure that all employees are eligible to work in the UK. You will therefore be required to provide evidence of this right, please refer to the Home Office Right to Work Checklist for information on which documents are acceptable.
We'd love to hear from you - if you are excited about this opportunity please complete our application form as soon as possible.
Tell us how your skills and experience relate to the requirements of this role by describing how you meet each of the essential and desirable criteria listed in the Person Specification section of the , and include specific examples wherever possible.
Once we have completed shortlisting we will let you know the outcome of your application by email, so please check your inbox for updates.

Skills Required