Job Description

At CareCo, we make every day easier for people.

As the UK's leading mobility retailer, our goal is to make sure that everybody who needs a helping hand not only gets one, but that they get the one that works for them. A career at CareCo is about being part of a team that helps to achieve that.

Our Customer Sales Department are responsible for speaking with our customers in depth to better understand how our products can assist them in their day-to-day lives. Our Customer Sales Advisors are responsible for answering calls from our customers and qualifying them for the best product for their needs.

This is a full-time permanent position, covering 40 hours over a Monday to Sunday week consisting of two different shift patterns:

8:00am - 5:00pm 9:00am - 6:00pm
This role is based out of CareCo's Braintree site.

What are my responsibilities?

Helping to drive revenue by using effective inbound and outbound sales methods and applying expert knowledge. Utilising lead data to retain customers. Maximising cross-sell and upsell opportunities on each call. Meeting sales targets by achieving the set individual KPIs and objectives. Building rapport with customers so that our brand becomes their go-to destination for mobility products.

What qualifications & skills are required of me?

Previous experience within a sales-based environment, either over the phone or face-to-face. Driven to succeed and capable of developing sales strategies to suit our demographic. Excellent communication skills - this role requires someone who is compassionate, a good listener, and a problem solver. Comfortable using CRM software to process customer orders.

What would working for CareCo offer me?

25,500 per annum, with on-target earnings ranging up to 32,000 (including basic salary) through an uncapped commission structure and bonus scheme. 32 days annual leave (including bank holidays), with extra days for service within the company. Access to our employee assistance programme, a 24-hour confidential helpline to support through any life issues. Access to CareMiles, our exclusive staff benefits platform, including a Cycle-to-Work scheme and multiple discounts at various high street brands and supermarkets! Free on-site parking and free yearly flu jabs. 25% employee discount.
Job Types: Full-time, Permanent

Pay: From 25,500.00 per year

Additional pay:

Bonus scheme Commission pay
Benefits:

Casual dress Cycle to work scheme Employee discount Free parking On-site parking Referral programme
Schedule:

8 hour shift Weekend availability
Ability to commute/relocate:

Braintree: reliably commute or plan to relocate before starting work (preferred)
Education:

GCSE or equivalent (required)
Work Location: In person

Reference ID: Telesales Advisor - Braintree