Job Description

Job description

About us

One of the UK's leading general insurance and financial services companies, NFU Mutual has been meeting our customers' needs for over 100 years.

As an Agent for NFU Mutual, one of the UK's leading general insurance and financial
services companies, we know that the sales staff we employ excel at building trusted, long term customer relationships. It's because of this approach that we've come to be trusted as a local insurance adviser by so many who live and work in the area.

The Role

We need an ambitious, friendly person with a strong initiative and a willingness to learn.

Job Specification

As a Customer Sales Advisor, you'll introduce NFU Mutual's respected brand and sell their product range to a whole host of new and existing customers in the area, offering the first class service our office has become renowned for. With strong telephone skills, you'll relish working to targets and be committed to delivering excellent customer service. You'll proactively gather renewal dates and sell new insurance products to new and existing customers.

Providing exceptional front-office and administrative support, you'll not only handle incoming sales enquiries to make the most of every prospect and promote the organisation at every turn, you'll also possess proactiveness by generating your own prospects, together with handling enquiries and paperwork with a 'can-do' enthusiastic attitude.

You'll have an excellent telephone manner and a flexible, people-orientated approach to everything you do. Above all you'll relish the challenge of being part of a truly customer-focused, ambitious team.

Personal Specification

We are seeking the following desirable criteria:

Outbound calling or customer service experience

Excellent communication skills and strong telephone manner

Sales experience

Good attention to detail

Computer literate and experience in database navigation

Confident, self-motivated and commission driven

Friendly personality and team player

Knowledge of agriculture

Qualifications

Applicants must have a minimum of 5 GCSE's (or equivalent) at Grade C or above including Maths and English.

Our commitment to you

Salary 24,000 - 26,000 + Bonus

Monday - Friday 9 to 5 (No weekend work)

Pension scheme

Access to savings scheme for shops, restaurants & hotel breaks

Free on-site parking

Comprehensive training

Generous annual leave (21 days) plus 11 bank/public holidays and an additional 1 holiday day for your birthday. Total

33 days.

We also operate a holiday buy back scheme for extra days.

Unlimited access to Refer a Friend 100 bonus scheme

Staff discount on financial services (including investments & life insurance)

Attractive basic salary + commission, negotiable depending on experience

Professional, hardworking yet supportive and friendly environment. Strong team ethos and ethical practices

Note

Candidates may be recalled for any relevant vacancies which arise within the next 6 months.

Please note that you'll be employed by an Agent of NFU Mutual and not by NFU Mutual directly.

Closing Date

Tuesday 7th October 2025

Job Types: Full-time, Permanent

Pay: 24,000.00-26,000.00 per year

Benefits:

Additional leave Company pension Employee discount On-site parking Referral programme Store discount
Work Location: In person