Job Description

The Role

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Customer Sales Advisor

Full Time

Permanent Contract

Location: Worcester

Insert Days and Hours as appropriate: 9am - 5pm, Monday to Friday

Introduction to NFU Mutual

NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK's largest rural insurer, with an agency network of over 250 local offices.

About the Agency

As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.



An exciting opportunity has now arisen within the Worcester Agency.

About the role:

Dealing with customer sales enquiries and provide suitable quotations to clients; Process mid-term adjustments and inviting renewals; Working as a team to achieve financial targets through selling and servicing of products; Supporting team members in their activities; Proactively establish customer needs to help find solutions from our product range including financial services

About you:

You enjoy having conversations with people, listening and building relationships Sales experience is desirable but not essential; Some insurance experience would be advantageous but not essential due to the level and extent of our training. Grades A-C or 9-7 in GCSE Maths and English Attention to detail is necessary.

Our commitment to you:

Professional and hardworking team in a supportive and friendly environment To allow you to perform to your best, we will invest in your personal development and provide a comprehensive training plan

Starting salary is competitive depending on experience, and the opportunity to increase your salary as you progress within our business.

Benefits:

Competitive salary, rising with progression through the role.

- 9am - 5pm, Monday to Friday

28 days annual leave (including bank holidays) increasing to a maximum of 33. Pension contribution Birthdays off Flexible holiday Quarterly Staff social


Please apply in writing with CV and covering letter to: To be considered, please apply by sending us your CV and covering letter to: jack_ballard@nfumutual.co.uk

Closing date for all applications: Closing date: 31st of August 2025.

Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.