Job Description

Care Home Based


Full time


We have an exciting new role for a Customer Relations Manager based at Martlet Manor care home. As an experienced sales and business development professional who thrives on meeting & exceeding revenue targets, you will promote Martlet Manor through community relationships, events, and PR, ensuring a high level of customer service for each enquiry.


Key Responsibilities:


Achieve targets for resident occupancy and average weekly fee. Promote the care home and drive enquiries through events, sponsorships, and PR. Communicate accurate information to prospective clients about our facilities, services, and prices. Monitor competitor landscape and identify market opportunities. Collaborate with the Home Manager and Head of Departments. Complete all required reports accurately and on time. Available for evening and weekend meetings and events as required.

What We're Looking For:


Consultative sales approach Self-motivated, flexible, and enthusiastic. Collaborative, sharing ideas and information. Highly organised, managing multiple priorities. Customer service oriented.

Why Join Care UK?


Dynamic, growing organisation dedicated to outstanding care. Supportive, inclusive team environment. Competitive salary and commission structure alongside a comprehensive benefits package. Make a meaningful impact on residents' lives.

We are committed to recruiting diverse, talented people who share our passion for helping others. If you're ready for the next step in your career, we want to hear from you!


About Us:


Care UK is an award-winning private care company with over 165 care homes across the UK. We are committed to exceptional care for our residents, with our values of Caring, Passionate, and Teamwork at the core of all we do. Join us and help shape the future of care.


Our purpose-built Haywards Health care home opened in October 2021 and provides an extensive range of care for older people in luxurious surroundings.


Martlet Manor has its own cafe, hair and beauty salon, cinema and lovely gardens. There are beautiful lounges to relax in, dining rooms with kitchenettes where the residents make their own drinks and snacks, and every bedroom is individually decorated, fully furnished and has its own ensuite wet room.


Care UK are passionate about recruiting caring, committed individuals and we want to have the best team possible to deliver top-quality care to our residents. If this sounds like a good fit for you then we want to hear from you!