Job Description

Harlow, Essex, East Anglia, England
22000 - 26000 per annum, Benefits: 500 annual bonus, hybrid working
Customer Service Administrator Business Services Administrator
Harlow | Hybrid (3 days office / 2 days remote)
26,780 basic approx. 500 bonus (27,280 OTE)
We're recruiting on behalf of a well-established specialist systems provider based in Harlow who are looking to add a Customer Service Administrator to their growing team. This is a fantastic opportunity for an experienced Administrator who enjoys customer interaction and thrives in a structured, professional environment.
To be considered, you must live within a 30-minute commute of Harlow, as this is a hybrid role with regular office attendance.
The Role - Business Services Administrator As a Business Services Administrator, you'll be a key point of contact for tenants and internal teams, providing essential administrative support across the business.
Key responsibilities as an Administrator will include:

• Acting as a Customer Service Administrator, handling inbound calls and emails
• Logging all communications accurately on internal systems
• Scheduling engineer appointments for safety checks and maintenance
• Providing administrative support to Contract Managers
• Updating and maintaining customer portals
• Responding to queries from customers and internal stakeholders
• Ensuring all administrative processes are followed correctly
• Supporting wider admin tasks across the team

What They're Looking For This role will suit an experienced Administrator who is:

• Highly organised with strong multitasking skills
• Calm under pressure and able to prioritise workloads
• A clear communicator who enjoys customer interaction
• A proactive Administrator with a positive, can-do attitude
• Comfortable working as part of a close-knit team

What's On Offer o 26,780 basic salary

• Approx. 500 annual bonus
• Hybrid working (3 days office / 2 days home)
• Monday to Friday - 8:30am to 5:00pm
• Friendly, supportive team environment
• Long-term stability and progression

This is a brilliant opportunity for a Customer Service Administrator / Business Services Administrator to join a reputable business where administration is valued and career development is encouraged.
If you're a strong Administrator looking for your next step locally, we'd love to hear from you.
Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
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Skills Required