Job Description

Customer Service Administrator | 13.00 per hour | Hours: Monday - Wednesday 8:30am - 5:30pm | Location: Gravesend - FREE PARKING

We are a family run Accident Repair Centre in Gravesend. Established for over 50 years we are now looking for an additional member of staff to join our Customer Service team on a part-time basis.

We are looking for someone to work on a part-time basis. Hours are

Monday to Wednesday 8:30am to 5:30pm

as part of a job share. You must also be available to cover annual leave.

PLEASE NOTE THIS HOURS ARE NOT NEGOTIABLE

Job Duties

Liaising with insurance companies Arranging of the collection of vehicles Speaking with customers to schedule repairs Managing driver routes to ensure optimum service Allocation of courtesy cars as well as booking them in and out and ensuring paperwork is correctly completed Scheduling the return of customer vehicles Inputting of data onto a CRM system Other administration duties as dictated by management

Skills Required

Outstanding customer service skills both face to face and on the telephone Ability to multi-task and work to deadlines Good knowledge of the surrounding area as you will be scheduling driver routes Experience of working within the motor industry would be an advantage but not essential Be organised, efficient and have a good eye for detail
Please send your CV for an immediate interview

Job Types: Part-time, Permanent

Pay: 13.00-14.00 per hour

Expected hours: 24 per week

Benefits:

Company pension Free parking On-site parking
Application question(s):

Can you commit to the hours as detailed in the job description Can you start work at 8:30am and finish at 5:30pm and cover sickness and annual leave as required
Work Location: In person