Job Description

A fantastic opportunity to kick start your career in an office and join a well-established company known for quality, integrity, and caring for the environment.
They supply natural ingredients to a wide range of industries and offer a friendly, supportive workplace where your contribution truly matters.
Job Title: Customer Service Administrator
Location: Taunton Outskirts (own transport required due to rural location)
Contract: Permanent, Full Time
Salary: 24,000-26,000 Dependant on Experience
Hours: 9am - 5pm Mon-Thurs, 9am-4pm Fri (36.5 hours/week)
Why You'll Love Working Here:

• 25 days holiday + Bank Holidays

• Contributory pension (4% employer contribution)

• Annual pay rise linked to company profitability

• Ongoing career development & learning support

• Staff buying cooperative & cycle-to-work scheme

• Commitment to employee well being

• Environmentally conscious company values

• Scenic rural location with open-plan office and stunning views

Key Responsibilities
As the Customer Service Administrator, you will:

• Process customer orders accurately and efficiently.

• Respond to customer enquiries in a professional and timely manner.

• Maintain and update customer and sales records.

• Liaise with internal departments to ensure smooth information flow.

• Support the sales team with administrative duties and meeting arrangements.

• Assist with creating simple promotional materials or presentations when required.

What We're Looking For:

• Previous experience in customer service where the customer has been the priority. This would ideally have been gained in an office but a retail or hospitality background will also be considered.

• Excellent communication skills and a friendly, professional manner.

• Strong organisational skills and attention to detail, with the ability to manage multiple tasks.

• Confident using Microsoft Office and keen to learn CRM systems.

• A proactive, positive attitude and willingness to develop within the role.

If you are looking to carve out a career in an office or develop the office skills you already have please get in touch. You can apply online, call 01823 285440 or email vicky.williams@office-angels.com.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Skills Required