Customer Service Adviser Digital (webchat)
Caerphilly, WLS, GB, United Kingdom
Job Description
New Career Opportunities at Citizens Advice Caerphilly Blaenau Gwent
Do you have a passion for helping others?
If you're motivated to learn and believe you have what it takes to provide impartial support and advice, we'd love to hear from you!
We're looking for
full-time Advisers
to join ourAdviceline team
, supporting clients viawebchat
.What We Offer
Full training to help you confidently support clients with their individual circumstances. A
competitive salary
,pension scheme
, andEmployee Assistance Programme
. Genuine opportunities forgrowth and career development
within one of thelargest Citizens Advice services in the UK
. A positive, people-focused workplace that truly is a"great place to work."
You Will
Have a good standard of education with strong numeracy and literacy skills. Bring experience in providing excellent customer service. Demonstrate strong communication, data entry, and IT skills.
Our Work Environment Includes
Free tea and coffee A wellness programme Career development opportunities A friendly
"Vibe Tribe"
team offering regular social events Casual dress codeImportant Information
Successful applicants must be available to attend
mandatory full-time training (Monday to Friday)
. Roles areoffice-based during probation
, with the potential forhybrid working
once confirmed in post.At
Citizens Advice Caerphilly Blaenau Gwent
, we are committed to equality and inclusion. We do not discriminate on the grounds of race, colour, ethnic or national origins, sex, marital status, sexual orientation, disability, or religion.Job Types: Full-time, Permanent
Pay: 12.60 per hour
Expected hours: 37.5 per week
Benefits:
Company events Company pension Health & wellbeing programme Sick pay
Work Location: Hybrid remote in Caerphilly CF83 3HU
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Job Detail
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Job IdJD4111839
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusFull Time
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Job LocationCaerphilly, WLS, GB, United Kingdom
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EducationNot mentioned