Customer Service Advisor Chester

Chester, United Kingdom

https://www.mncjobs.co.uk/company/think-specialist-recruitment

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Job Description

Reference: 4834
Customer Service Advisor
Are you a customer service advisor looking for a fresh start in the new year?
We're partnering with a well-established organisation in Chester to recruit enthusiastic Customer Service Advisors to support their team during a busy period.
This is a 3-month temporary position starting in January with the possibility of a permanent role thereafter.
This role is perfect for someone who enjoys speaking with customers and wants to gain valuable experience in an excellent environment.
If you are passionate about delivering a high level of customer service and looking for a role to start in January then I would love to hear from you!
Monday - Friday 09:00 - 17:30
12.82ph - Plus accrued holiday pay
The company has free on-site parking and are on public transport routes, making it suitable for all commuters.
Duties to include:

Liaise with customers via phone and email
Support customers with their onboarding journey
Obtain relevant information and documentation
Discuss contract options and introduce any additional services
Updating and maintaining accurate information on the CRM system

Candidate Requirements:

Proven experience in a customer service environment
An excellent level of communication skills (both written and verbal)
Fluent in English
High attention to detail
Available to begin a new role on the 12th January

Looking for the next step in your career? Think Specialist Recruitment.
Think Specialist Recruitment specialise in permanent, temporary and contract recruitment with areas of expertise including;administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT