Customer Service Advisor

England, United Kingdom

https://www.mncjobs.co.uk/company/michael-page

Apply Now

Job Description

The Customer Service Advisor will be responsible for providing exceptional support to clients within the healthcare industry. This role requires strong communication skills and a dedication to delivering a high standard of service.
What You Will Be Doing

Handling inbound calls with professionalism and warmth. Making outbound calls to existing clients for appointment reminders, follow-ups, and service updates. Obsession to always give great service.
Fantastic spoken and written communication skills.
Updating client records and booking systems accurately.
Collaborating with colleagues across departments to ensure seamless client experiences.
Maintaining a positive and proactive attitude in a busy contact centre environment.

Immediate start date on offerExciting new opportunity that can offer great career prospects
What We Are Looking For

Previous experience in a contact centre or customer service role.
Excellent communication and interpersonal skills.
Comfortable working in an open-plan office and making high volumes of calls.
A flexible, can-do attitude and team spirit.
Strong attention to detail and computer literacy.

Please note shift patterns for this role will be Mon - Sat (08:00am - 17:30pm). If you are working on a Saturday you will have 1 day off in the week.
This opportunity is with a small-sized company operating in the healthcare industry. Known for its commitment to excellence, the organisation focuses on providing tailored services to its clients.

A competitive salary of 25,708.80
A permanent role offering job security within the healthcare industry.
20 days holiday plus bank holidays.
Opportunities to contribute to a small-sized organisation with a focus on quality service.
A supportive work environment that values professional growth.
Plus many more benefits . . .

If you are passionate about customer service and are looking for a rewarding role in the healthcare industry, we encourage you to apply for this exciting opportunity as a Customer Service Advisor.